App
Desperately needs updating
There should also be a focused/ streamlined user experience.
This app is reminiscent an old website that was built for a PC that simply converts to a smaller screen for a phone. You can do so much better than this! I switched from USAA to this bank because I wanted a local branch, but in all honesty had I seen the mobile app first, I can honestly say it wouldโve affected my decision to move to this bank. I did the majority of my banking via the mobile app, but simply need a local branch from time to time.
PSL Repairs
App
Thank you
Checking
Adequate
A couple of my thoughtsโฆ1) The login is clunky on the iPhone, requiring an extra step to complete the login process. 2) trying to search for transactions has been frustrating. Searches using a term rarely complete with an accurate result. 3) notifications could use some refinement to assure I only get what I need and not a notification for every transaction.
