Not working
I’ve been trying to download the new app for three days now and I just can’t get it downloaded I can’t do anything.
Mobile app
Not easy to navigate or change dates or payments without canceling out the transaction.
Disappointing site
This is the most user unfriendly bank site I have used, sorry to have to say. Trying to pay a mortgage is troublesome and difficult. Please make this work for users.
Owner
Good
App
Love the app. It makes my life so much easier.
Great service
Awesome staff
Paying bills
The bill pay was way easier before. Now that you updated it, it takes twice as long to pay bills. Go back to what it was before.
Easy banking
I find the seacoast app to be most convenient and I’m using facial ID. It’s even easier to access my account when I need to very easy to negotiate around.
First Always Load
App stalls - happens on phone and iPad.
App broken
After logging in the app goes blank
Awesome app!
I love the convenience of the app.
Name on bill payee incorrect
The name entered on my bill pay is not recognizable. A nickname is necessary.
You still matter.
In this fast moving, ever changing, AI embracing world, My local Seacoast bankers make me feel like I still matter. Real service by real people doing their best everyday. Come, join the Seacoast family.
Aweful app
Nobody in the Bank knows how to work the app. Nobody online when I call the 800 knows how to work the app so if your own employees don’t know how to work your app how do you expect customers to work? The app is horrible.I try to pay my bill I have with this company am can not even a manager at the bank couldn’t help me.
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Needs work.
Bill pay has two separate pages which is extremely confusing. Also, linked accounts won’t stay connected. Continually have to re-verify password or security code.
Thank you.
Easy to access.
And when you call the staff is happy to help you.
Thank you for making this transition comfortable.
And when you call the staff is happy to help you.
Thank you for making this transition comfortable.
Not very informative
I get notices from the app based upon my notification settings BUT they say virtually nothing. I don’t even know if the amount mentioned is a deposit or a charge…Citizens had much better/thorough communications!
Seacoast mobile banking
I’m very satisfied with their service.they’re very organized
Seacoast App
It’s very user friendly!!!
Poor Notifications
Liked Citizens First App better. I hate getting notifications where total is combined based on multiple transactions instead of each transaction individually where I’d recognize the amount. To see if there is a problem I now have to open the account and use a calculator to sum amounts. I am seriously considering moving to another more user friendly bank
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