Sears User Reviews

What users say

Top reviews

Not working

The app isn’t open

No longer works

This Sears app no longer works.

Terrible

This app has no back button to go back to list after you click on an item, literally one of the worst designed apps I’ve used

The worst company that i experience

All they did was RESCHEDULE for so many times and they never come!
This company was not reliable and all they where doing is RESCHEDULE and we the costumer was the one who was suffering!!!

App

Your app has lots of bugs , worst app , need to make sure the app works on the phone not just on a computer kept going blank on me got rid of the app check out the app in Spanish that one works unfortunately I don’t speak Spanish

Buyer Beware

Seriously not Sears! Items on this site are third party and there is no way to cancel a wrong order and the return process is stuck. Plus my item shipped out from Amazon and when I tried the gift receipt return code it offered $100 less than what was paid for the item. Then when I contacted the vendor Tekcom Shop USA they are not responding. I think Sears is trying to be another Amazon without the customer care and support.
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Get a better app developer SEARS

This app is poorly made. Has adds, freezes up and is not user friendly. It is not intuitive at all. I got it to manage my card since the card has no app but I gave up on the click out click click click and the freezes. Don’t bother…

Account

It Sign in into my account

Sears

Sears app is excellent, convieient for online/mobile shipping on the go or for pickup, love it!

App is in Spanish

I want the app in English

David

Every time I go to this APP it takes me to GOV/SOCIAL SECURITY ! I’ve have had a terrible time trying to pay my mc
Trying to see my Acc is impossible
Please please fix this ASAP

Back button

Developers, whatever you look or search on the app ??!!!….. you never easily can return to previous page because there’s no such a button or anything to return me the previous page!!! Thanks

Cannot pay my bill

The shopping part of this app may be great, but trying to pay a credit card payment is a nightmare. You just can’t get to the bill pay section without jumping through hoops! It’s ridiculous. You need a separate app for paying the bill or clean up this app. Please. It’s very frustrating.

No way to go back to results

I just updated the app, now I don’t see any place you can go back to your results after looking at an item. Looks like you have to search for whatever it is and scroll down through the things you’ve already looked at.

If there is a way to go back, it is not intuitive or user friendly.

Doesn’t work

The pay my bill and credit card manage section doesn’t work

Elegir el idioma.

La aplicación de Sears debe tener la opción de elegir el idioma Español o Inglés. Creo que sería mejor para muchas personas comprar por internet y sería uña aplicación más completa y también tendrían más ventas.

App does not load after update

Sears app quit loading after update. I was trying to order, but after clicking on app, it starts to load and just drops out.

Can’t manage account or pay bill

The update looks nice but the “manage your account” and “pay your bill” features don’t work.

Really awful

This site is NOT user friendly at all. All I want to is pay my bill, and this site turns what should be a very easy task into a nightmare.

Crashes

The app used to be good, but this new version does nothing but crash. They also removed the ability to store items in the cart that I was checking to see when they would get back into stock. Whoever develops this app does not actually talk to consumers. and with all the crashes, they obviously don’t test it.
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