Unreliable
Cannot log on even after reset password was entered. App works fine when first introduced.
System non available
Why take so long to revive? App still non accessible.
Improved a lot
Improved a lot since very 1st version
Free
About
Manage your electricity services with ease. View and pay bills, report issues, and track your consumption. Receive outage alerts and get support from a virtual assistant.
✓View and pay electricity bills
✓Report customer service and technical issues
✓Track electricity consumption
✓Receive power outage alerts
✓Subscribe to e-Bill service
✓Virtual assistant support
✓Multilingual support
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What's New in SEB cares
21.1.1
February 9, 2026
Bug fixes and dependency updates
User reviews
Developer apps
FAQ
How do I pay my electricity bill with SEB cares?
You can easily view your bills and make payments directly through the app. The app allows for convenient and timely bill settlement.
Can I report technical issues using SEB cares?
Yes, the app features a 'Make a Report' function where you can report customer service and technical issues. You can also track the status of your reports within the app.
Does SEB cares show my electricity usage history?
Yes, you can track your electricity consumption for the past 3, 6, and 12 months on a single screen within the app.
Will SEB cares notify me about power outages?
The app provides real-time alerts for both planned and unplanned power outages, keeping you informed about any disruptions.
Is SEB cares available in multiple languages?
Yes, SEB cares supports three languages: English (default), Bahasa Malaysia, and Mandarin, making it accessible to a wider user base.
What is the age rating for SEB cares?
SEB cares has an age rating of 17+, indicating it is intended for mature users.
How often is SEB cares updated?
The latest version of SEB cares is 21.1.1, and it was last updated on February 9, 2026. This suggests a consistent update schedule.
Does SEB cares have ads?
No, SEB cares is free to download and use and does not contain advertisements.
