Not user Friendly
Can’t figure out how to get the app to work.
Terrible and pointless
Is Amex saying their own app isn’t secure? Someone at Amex must be getting kickbacks for forcing us to use this pointless app
Terrible experience
I can’t understand why amex would use this tool, unless they want to hurt their customers.
Terrible app
Difficult to use, doesn’t work 90%+ of the time desktop version just as bad.
Very Secure
So secure you can barely access or share the document. The desktop app was terrible.
Spyware
I have no idea what this application does or the reason that it needs to be installed to view secured emails, but the fact that the desktop application is over one gigabyte to simply open a file is absurd, and I believe this is spyware please use caution.
This company should not exist .
This company should not exist .
Terrible to use
GM Financial made me to download and use this application for my payment history !!!! I have GM Financial app but I don’t know why I had to use this app !!! And I tired to use but it’s terrible!!! And I deleted this immediately
Terrible
I requested a document from GM Financial. They told me Seclore was needed. But I could not view it because I need access to a Seclore server. Useless!
Trash
Never works. Not user friendly.
Terrible App.
Why is AmEx using this? Useless app won’t even acknowledge the document. Ergggh.
Useless App
Dead end☠️☠️☠️
Terrible
American Express need to find another way for customers to upload sensitive information. This app is useless
Seclore App
Isn’t worth a dam!!!
Codes expired by the time I receive email
Requires security code to be emailed. Can’t open time sensitive documents because their system is taking an hour to send the code, and it has expired by the time I get it. Test send to my email from multiple accounts/services and the emails arrive in seconds, so problem at Selcore or their providers end.
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Terrible app
I can not believe Amex is using this junk app. 5 tries and still don’t have access to my documents.
Not very good
The app is poor and not very user friendly. Not sure what security is required for sending me blank forms that I need to fill out.
Asks for too much
Wants all this access to your system including default browser. Morse code would be more convenient
