Не могу войти в приложение
Добрый день, не могу восстановить пароль, не приходит письмо на почту. Как обратиться в поддержку внутри приложения, если ты не можешь туда зайти?
Good app but too many bugs
I’ve been constantly running into bugs in the app and which some were fixed but others keep appearing. I’ve been a premium user for a while and my payment changed so my account expired and when I try to upgrade back to premium the “Start” button doesn’t work in the upgrade screen. So since I can’t even get premium I can’t even access my files…
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Пароль
Как восстановить пароль если почта указана не верно
No app support
I’ve been trying for months at this point to make contact with developer for issues I’ve had at various times with no response. I have tried the email address that is listed in the app for reporting a bug and the email on the AppStore under the developer. The app is decent but no customer support after paying for the lifetime membership
Tried again. The email link on developer website sends an email back that says undeliverable. Tried to send an email again via the email link in the app and still no response.
Tried again. The email link on developer website sends an email back that says undeliverable. Tried to send an email again via the email link in the app and still no response.
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Response from developer
Thank you for your feedback and we’re truly sorry for your experience — this is not the level of support we aim to provide. It’s very important for us to resolve this for you. Please try reaching out to us again, and if possible, include “App Store Review” in the subject — we’ll make sure your request is prioritized and properly handled. We appreciate your patience and really want to make this right.
密码忘记
密码忘记如何找回
Response from developer
感谢您的反馈 😊 如果您忘记了密码，可以通过邮箱恢复访问。请输入任意4位数字，并输入5次“%”符号，之后屏幕上会出现密码恢复选项。 如果您已绑定备用邮箱，恢复代码也会发送到该邮箱。
