Deleted Everything Unannounced
Everything is gone.
Great But
The app is great but removed slide shot functionality!!!!
Bring it back!
Bring it back!
Missing picture
Some photo not showing
Do not download this app!
Keepsafe decided to update itself and now everything is a mess.
The whole UI changed, there’s things not in the order I left them in and I just lost thousands of photos/ videos.
I have the premium membership and had 10,000+ items backed up. But I had more than 30,000 items total. So more than 20,000 potentially lost over an update I didnt even ask for. Half of the items that are there are blacked out and say they cant be loaded.
What is going on here??
Update: I deleted a lot of pics/videos (that Keepsafe refuses to load, so I cant view them anymore anyway) but now suddenly all that space I freed up is now “taken up” although everything I deleted is still gone (not in the trash either). Not only that, it’s somehow taking up MORE space after I deleted thousands of items that would no longer load. Make it make sense!!
This app has gone all the way downhill since Dec 2025 update. Do not use this app
The whole UI changed, there’s things not in the order I left them in and I just lost thousands of photos/ videos.
I have the premium membership and had 10,000+ items backed up. But I had more than 30,000 items total. So more than 20,000 potentially lost over an update I didnt even ask for. Half of the items that are there are blacked out and say they cant be loaded.
What is going on here??
Update: I deleted a lot of pics/videos (that Keepsafe refuses to load, so I cant view them anymore anyway) but now suddenly all that space I freed up is now “taken up” although everything I deleted is still gone (not in the trash either). Not only that, it’s somehow taking up MORE space after I deleted thousands of items that would no longer load. Make it make sense!!
This app has gone all the way downhill since Dec 2025 update. Do not use this app
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App doesn’t work, no support
App does not work and they steal your money. I uploaded photos and videos until I could deal with them. When I later tried to download the videos, app stopped working. I tried emailing, when they finally answered, they said to message in the app. I did, no response, no help. I emailed again, this went round and round for months while they took my money every month.
I lost them and over $150 desperately trying to get a hold of my previous videos they were suppose to “keep safe”.
I lost them and over $150 desperately trying to get a hold of my previous videos they were suppose to “keep safe”.
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