SecureAuth Authenticate User Reviews

Customer Experience

Positive experience26.8% of reviews
Neutral6.2% of reviews
Negative experience67.0% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Is SecureAuth Authenticate Safe?

Not enough ratings yet to assess SecureAuth Authenticate.

Is SecureAuth Authenticate Legit?

SecureAuth Authenticate appears to be a legitimate app. AppsHunter Legitimacy Score for SecureAuth Authenticate is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Great and secure app for workforce authentication

Not working

It won’t receive push notifications anymore. Only sends codes that I can’t use.

Disappointing Experience!

I had a very disappointing experience with this app. It didn't work the way I expected, and using it on my mobile was frustrating. I ran into issues that made it difficult to rely on, so I decided to uninstall it. Based on my personal experience, I wouldn't recommend installing this app. I hope the developers improve its stability and overall user experience in future updates.
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经常延迟收到或者收不到验证码,动不动就要卸载重下😅

拉完了

这咋没有让➕号啊 进去就让配对

•o•ᐝ

Doesn’t work

This app stopped working for me after a month or two of having it, making my job more difficult.

Unusable

Still crashing out during enrolment iOS26/iPhone17

Doesn’t work with iPhone 17

Can’t believe it is taking so long to get an update to fix this

App crashes

iPhone 17 iOS 26 and the app crashed during registration. Happening for other colleagues as well.

Doesn’t work

The request to send a login number to my phone hasn’t worked for about a year or so.

Sucks

Sucks

Not getting push notifications

Not getting push notifications verification codes on iphone

Poco funcional

Nunca puedo entrar

Stupid App

I’m setting up company Outlook login on my phone, and the login page showed a QR code and asked me to scan it with this app. However, this app does NOT allow scanning QR code from album, it has to be thru the camera. How is it possible to scan a QR code on my phone with the camera on the same phone? Hey app developers, you tell me.
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怎么使用啊伙伴们

点进去就让配对

I mostly hate the new update

This auto updated over the weekend. I like that now the passcode number is turn red when a few seconds are remaining.

What I absolutely can’t stand is that in the old version, passcodes were grouped into group into three or four numbers. Easy to look at, easy to remember, easy to type.

Now it’s one giant eight digit or six digit number. I have to think to read and copy and it makes me crazy. And I have to use this a dozen times each day.

Also, the font has changed. It’s difficult to read. Something more blocky or numeric would be really useful. Or perhaps having the option to change that ourselves.
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Version 25 UI upgrade is terrible

The screen redesign in version 25 drastically decreases usability and accessibility for both visual and motor needs. I use this for work and my company has been filing accessibility bugs.

Watch app worse than before

Before secureauth decided to revamp their whole UI the watch app was…unreliable…but when the numbers were there you could be sure that they’d work. Now, with updated UI and amazing “improvements” the watch app decides to pick a set of numbers and never change. Those numbers will work at one point, but then never update ever again!
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Won’t work with Apple Watch

Notification comes up on watch, but after choosing the correct prompt says no account associated and to sync with paired device which works when phone is used.

Device Name not showing.

Before last upgrade when icon turned blue from orange, it used to pull device name properly. Now it pulls device model name instead of device name, causing long names for push notification for 2FA, especially if you have more than one mobile device associated