Great app
Great and secure app for workforce authentication
Not working
It won’t receive push notifications anymore. Only sends codes that I can’t use.
Disappointing Experience!
I had a very disappointing experience with this app. It didn't work the way I expected, and using it on my mobile was frustrating. I ran into issues that made it difficult to rely on, so I decided to uninstall it. Based on my personal experience, I wouldn't recommend installing this app. I hope the developers improve its stability and overall user experience in future updates.
Show more
Doesn’t work
This app stopped working for me after a month or two of having it, making my job more difficult.
Unusable
Still crashing out during enrolment iOS26/iPhone17
Doesn’t work with iPhone 17
Can’t believe it is taking so long to get an update to fix this
App crashes
iPhone 17 iOS 26 and the app crashed during registration. Happening for other colleagues as well.
Doesn’t work
The request to send a login number to my phone hasn’t worked for about a year or so.
Sucks
Sucks
Not getting push notifications
Not getting push notifications verification codes on iphone
Poco funcional
Nunca puedo entrar
Stupid App
I’m setting up company Outlook login on my phone, and the login page showed a QR code and asked me to scan it with this app. However, this app does NOT allow scanning QR code from album, it has to be thru the camera. How is it possible to scan a QR code on my phone with the camera on the same phone? Hey app developers, you tell me.
Show more
I mostly hate the new update
This auto updated over the weekend. I like that now the passcode number is turn red when a few seconds are remaining.
What I absolutely can’t stand is that in the old version, passcodes were grouped into group into three or four numbers. Easy to look at, easy to remember, easy to type.
Now it’s one giant eight digit or six digit number. I have to think to read and copy and it makes me crazy. And I have to use this a dozen times each day.
Also, the font has changed. It’s difficult to read. Something more blocky or numeric would be really useful. Or perhaps having the option to change that ourselves.
What I absolutely can’t stand is that in the old version, passcodes were grouped into group into three or four numbers. Easy to look at, easy to remember, easy to type.
Now it’s one giant eight digit or six digit number. I have to think to read and copy and it makes me crazy. And I have to use this a dozen times each day.
Also, the font has changed. It’s difficult to read. Something more blocky or numeric would be really useful. Or perhaps having the option to change that ourselves.
Show more
Version 25 UI upgrade is terrible
The screen redesign in version 25 drastically decreases usability and accessibility for both visual and motor needs. I use this for work and my company has been filing accessibility bugs.
Watch app worse than before
Before secureauth decided to revamp their whole UI the watch app was…unreliable…but when the numbers were there you could be sure that they’d work. Now, with updated UI and amazing “improvements” the watch app decides to pick a set of numbers and never change. Those numbers will work at one point, but then never update ever again!
Show more
Won’t work with Apple Watch
Notification comes up on watch, but after choosing the correct prompt says no account associated and to sync with paired device which works when phone is used.
Device Name not showing.
Before last upgrade when icon turned blue from orange, it used to pull device name properly. Now it pulls device model name instead of device name, causing long names for push notification for 2FA, especially if you have more than one mobile device associated
Poorly designed app
Crashes all the time, doesn’t support split view, controls are awkward, doesn’t support magic keyboard for entering password, UI is sometimes partially off the screen, watch doesn’t sync with phone app, another app named SecureAuth on the store is knocking off the SecureAuth name and logo, during onboarding need to hold finger on the text field while typing username and password or it immediately loses focus
Show more
2024 watch functionality?!
Sept 2024 update broke Apple Watch sign-on approval system. Super inconvenient when I get a notification on my watch, tap the corresponding key, and the authentication stalls and I have to start my entire sign on again.
Another IT catastrophe…
The incident with the new version (25.0.18) last week has caused our IT service desk a hell of a lot of distress. Lots of wasted time, unexpected results and unhappy users.
