SecurEnvoy Authenticator User Reviews

Top reviews

Why my phone passcode? Why my finger print?

I’m completely not happy that I have to provide my finger print and share my phone passcode (which no one should know) in order to access the code needed for my work
Truly disturbing!!

Mandatory Location data required in latest version

The latest version now requires mandatory access to location data. For a Authenticator app this is definitely not required. If I was a personal user I would switch to another product. Now I am stuck. I don’t want to provide my location data to this app, and my company doesn’t have a policy that complies with the Data Protection Act that allows location data to be collected. Switching to airplane mode every time is not sustainable!
Show more

Unable to add new account

Seems to be broken. Nothing happens when pressing the add button. Please fix this!!!!

Not functional

Can’t add a new account because nothing happens when I press the blue + at the bottom left. Can’t send an error report either for some unknown reason. I am not able to access my work email because this app is not working properly.

Easy enough

Not hard to set up and easy to use. My only issue is that the arrow you have to select to request a code is too small and should be larger.

Why discontinue the copy feature?

The new UI looks much more professional. Still some improvements could be made - see review from 21/10/2020. Why have you removed the copy feature? This was so useful. Even if you don’t show the physical button make the passcode responsive so that it copies on a tap.

Why remove the ability to copy the code?

Absolutely no security benefits and hostile to users.

iOS 14.2 Update

App has stopped working after installing iOS14.2. It just crashes after hanging on the startup logo.

Great Reliable App

Well designed and simple to use.

Works Great

I have been using this app for last three months and setting up accounts for many users without any issues so far.

Green fade to Red was much better

Have typed in a late number twice now. Why did they fix this to that silly circle thing? Fade from Green through Amber to Red was perfect.

Useless

I have had this app on my phone for 6 months and today it stopped working, upon contacting the helpline I have been informed that there is nothing they can do and I must contact my companies IT department for help,
What is the point of having a helpline if you are not going to support your own product.
Show more

So simple..

This is a great product, so simple to install and very easy to enrol new users - good job!

Crash on iphone6 on latest os version

It keeps crashing when clicking qr code button. Please fix asap.

Not with 5s

This doesn't work with the 5s - maybe wait for an update before downloading

Who needs tokens

We use securenvoy at work to access our systems, very impressive slick app. We rolled it out to several hundred users in minutes.

The new release that supports soft tokens allows our roaming users with mobile devices to connect easily.

Good job securenvoy, great engineering.

Amazing. It is a must buy!

Can't get any easier!
Do not miss it.
Such a good invention.

Like it.

Easy to deploy. Great alternative to the token.

Nice

Like the barcode scan

Easy to use and intuitively layed out.

I have been looking for something like this for a while given the fact my hardware token is a pain to keep with me when mobile. I find this app easy to navigate and intuitively laid out. Keep up the good work!