Stinks
Terrible
Online Security
Why does SNB bother asking whether you want to “Register” the device? After 40 straight logins and same requirement?
App review
This app is terrible. I always have problems trying to print off my business statements (since you won’t mail them to me anymore). It wouldn’t even let me look at them last time. The app feels like it was thrown together from the beginning. Half of the features wouldn’t work when it was new and I don’t feel like it has gotten much better. I don’t have anything good to say about the app and I’m finding fewer good things to say about the bank in general lately.
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Bad
Not good
Great
Very pleasurable and professional service
doesnt work
i cant make my credit card payment after days of trying. tried to use the webite, you cant make payments there. app doesnt work
🤮
Extremely hard to use and not user friendly at all
Absolutely horrible
How do you make a ‘new and improved’ app but it’s somehow slower & less reliable than an already slow & unreliable app? Some dude in a suit who makes too much money & does nothing probably thought this up to justify his salary. Had to leave the app loading on my phone for 5 mins for it to pull up my statement (and it was NOT my connection, every other app I used was working perfectly). It’s little incompetent things like this that make me more and more willing to switch banks.
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All new app July 29, 2024
All new app now with more feature - vas improvement from previous app
Two cents
I preferred the snb card command app, the cards feature is convenient because it’s all integrated into one app. I just wished everything in the app felt more streamline and quicker compared to other banking apps.
Woooowwwwwww not helpful
This app has way to many problems. Can get anything done because it doesn’t work most of the time.
Updates are not possible on iPhone 6
The newest update required 13.0.0 my iPhone 6 only has 12.5.5 so I have spend $1200 for new iPhone before I can access my account! This is a bunch of CRAP!! Maybe Security National Bank wants to buy me a new iphone so I have access to my account!
Great when it works
This app is wonderful when it actually works. Over half the time I try to login I get an error message that says “Attention we are unable to validate your information” and wants me to call the bank. It’s super frustrating.
Security questions
Wants me to ready security questions and when I do burning happens. The app is useless if I can't login. Fix it asap
Still no FaceID Support
It’s been over a year and still no sign of faceID support. The app is also not optimized for iPhone X series phones.
Please update
You can’t do to much banking functions like other banking apps
GREAT APP!
Great application that makes all basic account activity easy to manage. Very user friendly and responsive customer service!
New
So far, so good!
