Mediocre Performance
This app has pretty basic functionality and kind of works ok. I noticed that playback doesn't work right. It will work the first time, but when you rewind to view again it gets stuck and won't play. The developer isn't giving this app the attentions it deserves. Running ios 26.2.1 on an iphone 17.
Misguided update
i’ve used this software package for ages and ages, even pre dating the app, and this is the first time a change to its operation has in my opinion fallen on its face: the added “by day” filter to viewing recorded videos or captured images per camera is SORELY missing an “all dates” option or the ability to turn OFF the by day filter and simply view whatever that camera’s recent history has recorded. having to sit here and tap twice and wait to see if anything loads day by day one day at a time is frankly ridiculous and makes it unusable. if the date filtering code was too difficult to roll out with an “off” toggle or “all available” option, it shouldn’t have gone live in the app until the filtering was complete.
I’ll change my one star back to a 5 stars when this rookie software mistake is fixed.
sincerely, one of your earliest adopters.
I’ll change my one star back to a 5 stars when this rookie software mistake is fixed.
sincerely, one of your earliest adopters.
Show more
Kind of ok
Not too bad if you have a spare Mac lying around. Connection to server from the app fails a lot. Motion detection a bit flaky. Does not like being told to wait for a period before sending more notifications. But that’s all the bad. Recording quality is good and it works with a whole bunch of cameras.
Show more
Great continued development
There has been a lot of attention given to this app lately and all the changes are fancy changes I have been hoping for. The attention given to this app from the developer is very apparent and appreciated! Keep it up!
***update***
***BENSOFT REVERSED SERVER SERVER LIMIT**+ LONG LIVE THE KING IF NVR*** Bensoft did not add in last update notes that this app will make it impossible to connect to legacy server as far as I know around 5.0 and down at least. Don’t download if you have those servers.
Great app
This is a great Camera app if you have RSTP type cameras I use it on Amcrest camera and a Reolink camera… it's a wonderful thing…
Thanks for moving the start Multiplex button to the bottom of the iPhone app
The built-in alarms are better than the cameras Software
Thanks for moving the start Multiplex button to the bottom of the iPhone app
The built-in alarms are better than the cameras Software
Great app
I previously left a review stating that the software was slow to load up feeds. This is no longer an issue. In fact, there have been multiple improvements since that review and I did not recall leaving it. There is one feature missing in this update, however, and that is the ability to see thumbnail images of motion events in notifications on phone and watch. Perhaps it is a server side configuration option because I don’t see anything that stood out in the app.
In any case, I would highly recommend this app for anyone who has SecuritySpy installed on their Mac. It’s the ultimate companion app making it far easier to monitor your cctv system on the go.
In any case, I would highly recommend this app for anyone who has SecuritySpy installed on their Mac. It’s the ultimate companion app making it far easier to monitor your cctv system on the go.
Show more
Dishonest developer
Starting in version 1.8.4, the developer resticted the app to only work with SecuritySpy 5.5.11 or higher. He claims on his forum the app is incompatable with older versions of the server.
This has been proven false. There was no reason for the abitrary restriction. He put the restriction in so people would be forced to pay for the server upgrade as a way of generating Christmas cash.
This has been proven false. There was no reason for the abitrary restriction. He put the restriction in so people would be forced to pay for the server upgrade as a way of generating Christmas cash.
Show more
Don’t update!
Latest version disables access to SecuritySpy v5 servers.
Great app but beware of new update if you have an older server
Bensoft did not add in last update notes that this app will make it impossible to connect to legacy server as far as I know around 5.0 and down at least. Don’t download if you have those servers.
Stopped working
Trying to force us to upgrade our working version. Moving to Freegate
Great NVR Software for MAC
I have been using Security Spy for years. First Class support and solid, intuitive software make video security very doable. Stand alone NVRs don’t even come close. Especially with memory cards getting larger and prices more reasonable, it is now possible to store large amounts of 4K video on SSD.
Very slow to connect and load
When I open this app, it can take over 10-20 seconds to establish a solid connection when attempting to view camera footage. Even on high speed WiFi. It should be immediate. When playing back captured videos, playback usually always self pauses and you don’t realize you’re watching a still frame. Also, you unpause video, it almost immediately pauses again. You end up having a play/pause war with this app. And forget about searching through a video- it doesn’t scrub through well at all. It can take just as long to “settle” or buffer before it shows video at the scrubbed time and then you’ll again find yourself fighting with the play/pause button to get it playing anything. I wish the developer would address these problems. Maybe stream a slightly lower res video to mobile devices so it works better. I’ve paid more than $500 for 32 camera system and would love to be able to rapidly assess what is going on back home when I get notifications.
Show more
Langue
En français ????
Great app for Mac and iPhone
This is the best in the business for MacOS iOS camera management. Very easy to setup and great docs
Audio button is appreciated
Ben, thanks for adding the audio button. It makes quickly checking something way less distracting. A small but genuine quality of life improvement.
Awesome interface, atrocious support
Best interface around. But the server setup and operation is glitchy and the support seems none existent. I have purchase 2 seperate licenses for 2 different software from Bensoft and made contact multiple times to no response. It’s good, but buyer beware.
Completely Unreliable
I have have been using Security Spy software for many years. I have tried using the SecSpy app on numerous iPads and iPhones for many years as well. I use the latest Netgear Orbi routers, and have had a Nighthawk as well. The app does not connect. Port Forwarding is turned on, and UPnP enabled. I have no problem with other applications. I have corresponded many times with the developer and have complied with everything he said. He says it SHOULD work. The only solutions he offers are all of the expensive other options besides port forwarding. This product is wothless.
Show more
Remember, this is just a viewer
I've used Security Spy to protect my house for about 8 years, with no problems whatsoever. It's stable, and the developer continues to make incremental improvements and updates. Unlike "point and shoot" consumer products, this program allows a wide range of controls over video streaming and recording formats. The downside is that if you're like me you're going to fiddle around and make things worse while you're getting your at-home degree in video engineering!
This iOS app is simply a handy way to check your cameras in real time, and to view or download whatever recordings Security Spy has made. I suspect most of the problems other reviewers have encountered are from bandwidth limitations, the limited graphics capabilities of older iPads, or simply asking too much from this accessory. If one needs remote access to the full capabilities of Security Spy, use a Remote Desktop solution, of which there are many.
This iOS app is simply a handy way to check your cameras in real time, and to view or download whatever recordings Security Spy has made. I suspect most of the problems other reviewers have encountered are from bandwidth limitations, the limited graphics capabilities of older iPads, or simply asking too much from this accessory. If one needs remote access to the full capabilities of Security Spy, use a Remote Desktop solution, of which there are many.
Show more
Frustrating playback experience
When watching a recording or live playback 9 times out of 10 it will exit out of fullscreen back to the list with no interaction from the user.
