App doesn’t work for iPhones
Unable to connect my vehicle to the app with an iPhone. Received message that tbox was not found. Took it to dealer and they had same issues even after replacing tbox. However, when they tried with an android phone it connected. Segway needs to address this issue. I sent 2 emails to customer support and received no reply.
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Maps
The map on it is terrible. The only feature of the app that I would use is the worst I’ve ever seen. Pretty much a useless app.
two mobile phones on one vehicle ???
is it possible to connect two mobile phones simultaneously to the same account. means one vehicle, one account but two devices. with one device it's ok, but as soon as I start the app on another device, it stops working on the first device
Don’t work anymore
App worked great last few years now all of sudden it won’t work even though the Bluetooth is connected to the unit, pretty much zero help from Segway Powersports
Accessories
This app would get 5 stars if they offered a way to purchase accessories for my UT10P through it
A small learning curve but easy to overcome
Today is 24 Aug 24. I bought my UT10P Crew 8 Aug so I am no expert with the machine or the app. It took about 45 minutes of playing around with the app and my machine to become familiar with it. I can turn it on or off with the app. I can monitor the machine if someone else is driving it. If you are new to this you will need to read the directions in the owners manual. Unfortunately there is not a lot of videos on the “How too”. It not hard I am 53 years old and it was fairly simple to bind the Machine to the app. Once that is done it’s just a matter of playing around with it. I figured it was written by a Chinese person and translated to English. In the owners manual there are several misspellings. So keep that in mind also.
The one thing I can’t figure out is how to set the time on my machine. One clock is in 24hr format and the other is in 24hr format and both are in a different time zone than myself.
The one thing I can’t figure out is how to set the time on my machine. One clock is in 24hr format and the other is in 24hr format and both are in a different time zone than myself.
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Love it
Super Cool Ap. Rollover technology, mapping, the works. I hear CarPlay is on the way 👍
Love the app
Safety first
I love the way the app can send a text if the unit to detects a roll over
Multiple other safety features
I love the way the app can send a text if the unit to detects a roll over
Multiple other safety features
A great start!
There is a learning curve, but it works very well with my UT10P crew.
One suggestion… I would like to have more US units when it comes to torque please.
One suggestion… I would like to have more US units when it comes to torque please.
Worthless!
Initially, it didn’t read the VIN, had to be entered manually. Then I’m told it’s binded by someone else. Contacted the dealer where I bought it, they had to contact Segway to have it unbinded. Now, it’s telling me the location of my unit 200+ miles away when it’s out in my garage. So much for the security of the app to keep an eye on it. Imagine if you didn’t keep it at your residence and it was stored remotely and you went to check on its location and you assumed it had been stolen.
Oh, the systems gps and the unit’s center stack doesn’t sync the correct time. It’s still several hours off. However, it will allow you to select a 12-hour or 24-hour clock (wink)…
Oh, the systems gps and the unit’s center stack doesn’t sync the correct time. It’s still several hours off. However, it will allow you to select a 12-hour or 24-hour clock (wink)…
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Bluetooth doesn’t connect thru app
I agree with previous review, the app does not find Tbox Bluetooth. My phone connects to the UTV successfully.
Horrible app
The app doesn’t work at all. We went to Colorado and the trail portion stayed we were in the ocean off Africa. Worthless app and UTV all around
Doesn’t connect to Bluetooth
First it didn’t read the VIN number. After manually entering the number, it couldn’t find the Bluetooth.. Connecting manually works fine but it seems impossible thru the app.
App Near Pointless
When the Fugleman UT10X’s debuted—I could change power steering settings for my customers on the machine from their App. After their latest updates, this is no longer an option. Basically all the app allows you to do is turn the machine on without your key, use the maps/download maps, but drains the vehicle battery significantly. Every time my customers want to use their machine, it’s dead. They turn it off, turn the kill switch off, and it’s dead in 12 hours. Switching from Eco to Sport mode makes no difference, and the power steering are locked and not customizable. I wish they would have bought a Polaris, Can-Am, Yamaha, Honda, Kawi—literally anything else besides this, but this is what they wanted to buy. The list of issues is unmanageable at this point and they’re extremely unsatisfied. Their machine has spent twice as long in my shop than they have been able to use it, and it’s been almost a year. Segway reps have no reply for their issues. Silence. SEGWAY—DO SOMETHING ABOUT THESE MACHINES, PLEASE!
Sincerely, a frustrated and empathetic Sales Representative.
Sincerely, a frustrated and empathetic Sales Representative.
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Rubbish app.
This app and the Segway after purchase support had been terrible to non existent. Machine drives well but any request for assistance just seems to be casual ignored. Get your act together as people paid good money for what you offered and then you are barely delivering it at all.
Horrible App for Apple devices
The Apple version of this app does not work. Could not connect multiple iPhones and then tried an Android device, which connected right away and seems to work fine.
This App is No Good
It needs a total redesign. Build a great machine but lack on the app?
App keeps saying my Bluetooth is off.
Phone will hook up to the machine via Bluetooth, but when I try to open the app, it says my Bluetooth is turned off. Feel like I am missing a lot of stuff by not having access to app. Not happy with it right now.
Needs work
Love my machine. Dislike the app…
It is very clunky in terms of user interface, it has several spelling mistakes and every time I launch it for the first time in a few hours it crashes to a black screen.
Would be nice to have some better flexibility in terms of device integration with the machine, and perhaps better tune ups in the app on a more ongoing basis.
Confusing notifications: open the app to see what it’s for, no notification to be found.
It is very clunky in terms of user interface, it has several spelling mistakes and every time I launch it for the first time in a few hours it crashes to a black screen.
Would be nice to have some better flexibility in terms of device integration with the machine, and perhaps better tune ups in the app on a more ongoing basis.
Confusing notifications: open the app to see what it’s for, no notification to be found.
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Invalid code
Invalid code Invalid code Invalid code Invalid code
FIX THE FREAKING APP!!!
FIX THE FREAKING APP!!!
