Good and bad
A huge drawback to this new system is that it no longer uses the 400MHz frequency, simply relying on Bluetooth.
As a result I’ve found consistent issues controlling the blinds with the app or remote. I have 5 blinds, all within about 15 feet of a remote or hub. However almost 50% of the time one of the blinds doesn’t respond to a signal.
So this app is an improvement in setting up blinds and fine tuning, but the overall system in total is actually a couple steps back in terms of actually responding to commands on the first try.
Simply Terrible
Response from developer
Thank you for sharing your experience. We're sorry to hear the app hasn't been performing as expected. We've been actively releasing updates to address performance and reliability, and we'd love the chance to help get things working smoothly for you. Please reach out to our team at (888) 257-1840 so we can look into your setup directly and make it right.
Easy to setup
Poorly done
Response from developer
Thank you for your feedback. We’re sorry for the frustration you experienced. Our team is actively working on resolving the latency issues and app freezing, and these fixes will be included in our December app release. If you run into any additional issues or need immediate assistance, please contact our customer support team at (888) 257-1840.
Simple and effective
Easy set up & saves so much time!
Easy setup
So far so Good
Buggy and Laggy
Manual changes to the shades is laggy and often times I need to close + clear the app and start over for it to work.
The timed scenes do work for the most part. That’s why I gave it 2 stars.
Not sure why they didn’t just opt for HomeKit or Google Home compatibility.
Response from developer
Thank you for your feedback. We do not currently support 3rd party integrations, but intend to in a future app update. The home you are describing does not currently exist in our database. Please reach out to us at (888) 257-1840 so we can quickly assist you and answer any questions you have.
