App not App’ing
App is trash. Same problem as the other gentleman. Download app. Enter credentials. Say create account. App throws an error message instead of sending verification email. However, now in a loop where the email already exist when it shouldn’t or doesn’t exist when it should. Worse, the installers have no line of sight to app Support and nobody seems to know how to fix it. So my expensive motorized shade is just a brick on my wall.
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Can’t establish account
Downloaded app and attempted to create an account. After entering email and creating a password one must wait for an email to finish creating the account. No such email ever received even after asking for it to be resent multiple times. Tried establishing an account with my wife’s email with same result. And yes we checked under spam. This app might work great, but I will never know since an account can’t be established.
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