Cannot add scenes
I can’t make new scenes, so I can’t even try to make a timer. It says to complete all required fields. One of them being an image field, but there’s no setting to
add images whatsoever. I would add photos if possible
add images whatsoever. I would add photos if possible
Clearly beta software
At first the software refused to recognize it connected the hub to the WiFi, and in the last couple weeks app update (finally) fixed that and, miraculously, the hub that wasn't installed was installed. The matter integration (that allows hey Siri) takes you to an insecure website (no https support!) that asks you to scan a QR code with the hub—which has no camera so this is clearly impossible. I figured out I could load the code manually into the Apple Home app by adding an accessory (the hub shows up as PowerView Gen 3 Gateway), which integrates beautifully, obviating the 3 Day app. Still, I tried creating a scene in the native app. It requires an image, but when you try to add one, it doesn't show the photo picker or the camera. Obviously not tested by the developers. Yes, you can use the Apple Home app instead; it works and I recommend using that instead, so I'm satisfied with my shades purchase. But, boy howdy, did 3 Day Blinds get sold a bill of goods by the devs. Wonder if it will ever get fixed.
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Cannot Reset Password
I’d give them 0 stars. Their telephone support was invasive. They cannot assist with password resets. I never set this password the installer did. Last telephone operator I spoke with made an appointment for an installer to come out and assist me with a password reset person. I’m a Millennial. My mind is blown. There’s no way to reset the password. Their website support forms are broken as well. One telephone operator told me to email merchandising@3dayblinds and when I asked him to spell it all out for me he said he couldn’t, and wasn’t sure of the spelling. What is going on? Thousands of dollars in purchase, and I am locked out of an app that probably doesn’t need a password or shouldn’t like this.
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App does not work
Blinds open randomly-1:30am, 9:30 am, timers not set, limits-one shade code rail to set limits to open but arrow pushed opens in opposite; walk out of room and connection is lost
Mobile App Doesn’t work
The app hasn’t worked for a week. It’s simply crashes on startup.
Integration is Very Poor
Seems 3 Day Blinds released the 2.0 shades before kinks were worked out. Integration through Matter has been a constant pain in the 6 months since we had 13 motorized shades installed. The app is super limited.
Works great
Once it’s set up, it works great. I haven’t had any issues in my house.
Timer doesn’t work
Had no issue in setting up the account. Easy to define day and night setup but timer doesn’t work and you need to manually run it every day and night
Timers Don’t Work
My blinds were just installed and I was able to install the app with no problem. I set up the scenes with times to open and close at certain times. This feature does not work when it’s supposed to. Today my blinds randomly closed at 7 am instead of 1 pm. No rhyme or reason as to when they decide to open or close. Hope they fix this in the app!
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Nice when it works
Unlike some reviews, I was able to access my account easily with the help of the shades installer. However the app does not always work reliably. I have 3 shades that I created scenes for and I want those scenes to work at certain times. One of them was supposed to open 30 mins before sunrise. I woke up one day 3 hours before sunrise to see they were already open. And yes, it has the correct location in the app. Also some days some of my shades just don’t open, for no reason. I wanted to set them to open and close at certain times of the day and not have to think about it and unfortunately it just doesn’t do that.
I’d also love some sort of confirmation on the app to push to my phone to let me know when a schedule has happened. I don’t have a bridge though so maybe that’s not an option?
Anyway, basically when it works it’s great. It’s just that several times a week it doesn’t do what it should do for no reason and that’s annoying. That and it apparently doesn’t know my sunrise time.
I’d also love some sort of confirmation on the app to push to my phone to let me know when a schedule has happened. I don’t have a bridge though so maybe that’s not an option?
Anyway, basically when it works it’s great. It’s just that several times a week it doesn’t do what it should do for no reason and that’s annoying. That and it apparently doesn’t know my sunrise time.
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App not App’ing
App is trash. Same problem as the other gentleman. Download app. Enter credentials. Say create account. App throws an error message instead of sending verification email. However, now in a loop where the email already exist when it shouldn’t or doesn’t exist when it should. Worse, the installers have no line of sight to app Support and nobody seems to know how to fix it. So my expensive motorized shade is just a brick on my wall.
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Can’t establish account
Downloaded app and attempted to create an account. After entering email and creating a password one must wait for an email to finish creating the account. No such email ever received even after asking for it to be resent multiple times. Tried establishing an account with my wife’s email with same result. And yes we checked under spam. This app might work great, but I will never know since an account can’t be established.
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