Très bon accompagnement depuis le début
Je débute ma collaboration et termine les divers formalités je commence dès lundi 10 août un nouveau client j’ai hâte de pouvoir commencer et pouvoir donner satisfaction aux clients
Needs fairer treatment of staff and longer hours
We get incredibly low pay and often get booked on really short cleans with no option for overtime pay. I’ve had it multiple times where someone has bad products or wants way too much for the time you are given, and when they leave you a bad review because they don’t feel like paying they affect your score despite doing the best you can with the tools and time you were given. I often get offered cleans that will make me arrive late due to poor time management on the app - ie: cleans that are over an hour away and only being given half an hour to get there. Which again, affects customer service and your score. I get consistently very good reviews and communicate clearly, yet one person decides they won’t pay and I have to work (essentially) 6 hours a day for 3/4 hours work - because otherwise I just won’t get jobs.
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Perfect
Really good app easy to use
Good tool for freelancers
I use Wecasa Pro to find cleaning jobs. There are quite a lot of assignments available in my area. The only small downside is that you sometimes need to be quick to book the listings. Overall, this is a very good app.
Terrible customer service
I am a worker and the service is terrible! It takes HOURS for a response. Also the pay is NOTHING compared to what you would earn as a private professional cleaner. I work to a VERY high standard for pennies. One of my clients paid 170 and I received 85 out of this. I understand they need to pay for insurance but that doesn’t cost over £100 per job. I am thinking of quitting - although they will probably disable my account because of this review.
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