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Home Cleaning App - Wecasa

Home Cleaning App - Wecasa

Housekeep & cleaners services

20K ratings
564 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • February 12, 2018
  • August 26, 2026

Features

Developer

WECASA
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Reviews summary↘︎
⭐564
Reviews↘︎
🔄3+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
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About

Book professional home services like cleaning, beauty treatments, and hairdressing on demand. Experts are available seven days a week across major UK cities, with flexible booking and secure payment options.

✓Book cleaning and housekeeping
✓On-demand beauty treatments
✓At-home hairdressing services
✓Massage and wellness options
✓Flexible booking and cancellation
✓Vetted professional network
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What users say

Summarized from real user reviews of Home Cleaning App. Based on 20K reviews and a 4.5/5 average, it highlights the 20 positives and 19 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Good experience
  • 👍Bianca was amazing
  • 👍Easy to use
  • 👍Amazing cleaning job
  • 👍Very happy with Wecasa
  • 👍Thorough and professional
  • 👍Convenient to use
  • 👍Great service
  • 👍Excellent service
  • 👍Fantastic service
  • 👍Wonderful first experience
  • 👍Brilliant!
  • 👍Best massage at home
  • 👍Value for money
  • 👍Very clean house
  • 👍Great app easy user interface
  • 👍Amazing cleaner at a reasonable price!!
  • 👍Great clean!
  • 👍Excellent
  • 👍Convenient and effective

Negative things

  • 🚫Unprofessional, no customer service
  • 🚫Unreliable, constant cancellations
  • 🚫Poor cleaning quality
  • 🚫Impossible to contact customer service
  • 🚫Buggy app
  • 🚫Cleaner didn't show up
  • 🚫Rubbish, can't speak to anyone
  • 🚫Horrible, cleaners don't show up
  • 🚫Cleaner broke my property
  • 🚫Terrible customer service
  • 🚫Cleaners never showed up
  • 🚫Worst experience, poor communication
  • 🚫Unreliable cleaners, unprofessional
  • 🚫Terrible, no customer service
  • 🚫Useless, no way to contact
  • 🚫Awful, cleaners do a poor job
  • 🚫Completely useless, avoid
  • 🚫Scam, no support
  • 🚫Terrible, unreliable service
See all reviews
+1

What's New in Home Cleaning App

2.31.1

August 26, 2026

Keep in touch with ease! Discover our new instant messaging: • Receive real-time messages from your pro • Get notified as soon as your messages are read • See live when your pro is typing Faster, smoother, and effortless communication.

More

User reviews

Most RecentHighest RatedLowest Rated

Positive experience

Absolutely delighted with the cleaning service. She was punctual, professional, hardworking and paid great attention to detail
BHUCHHADABHUCHHADA

Perfect

Very good cleaners
Lola56712Lola56712

Great service

Really happy with the service
Ollie.hill1989Ollie.hill1989

Wecasa app ordering design

Although my Wecasa appointment went quite well The ordering system on this app is quite badly designed instead of telling you when they are available, You have to guess what timeslot you want to book and then they check after a few hours telling you whether it’s available. I’m sure there should be a quicker and easier way of doing this.
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cochin chickencochin chicken

Moving out

Home cleaning
Franks2410Franks2410
See 559 more reviews

Developer apps

Self-employed jobs Wecasa Pro
Self-employed jobs Wecasa Pro

Great income for cleaning work

💼 Business

(44)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Booking system issues

Bug

Technical problems with the app

Bug

Inconsistent charging and refund process

Bug
✨

Requested Features

4 requests

Ability to select preferred professionals

Feature

Easier modification of bookings

Feature

Improved communication with professionals

Feature

More user-friendly app interface

Feature

FAQ

What kind of services can I book through the app?

The app allows you to book a variety of professional home services. This includes domestic cleaning and ironing, at-home hairdressing for men, women, and children, beauty treatments such as waxing, manicures, and facials, and various types of massages for relaxation and well-being.

How does the booking and payment process work?

Booking is designed to be easy and user-friendly. You can select your desired service, choose a professional, and book within the hour if needed. Payment is handled securely via bank debit, which occurs the day after your appointment.

Are the professionals vetted?

Yes, all professionals listed on the platform are vetted. Hairdressers, beauticians, and massage therapists are NVQ level qualified. Domestic cleaners are interviewed and checked for their experience and professionalism in cleaning and housekeeping.

What is the cancellation policy?

You have the flexibility to cancel your appointment free of charge up to 6 hours before the scheduled time. This allows for changes in your schedule without incurring any fees.

Where are these services available?

The services are available across several major cities in the UK, including London, Manchester, Birmingham, Bristol, and many more listed locations. The app aims to provide convenient access to home services in your local area.