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Home Cleaning App - Wecasa

Home Cleaning App - Wecasa

Housekeep & cleaners services

20K ratings
683 reviews
🌟 Lifestyle
Free

Details

Released
February 12, 2018
Updated
October 19, 2026

Features

Developer

WECASA
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Reviews summary↘︎
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About

Book professional home services like cleaning, beauty treatments, and hairdressing on demand. Experts are available seven days a week across major UK cities, with flexible booking and secure payment options.

✓Book cleaning and housekeeping
✓On-demand beauty treatments
✓At-home hairdressing services
✓Massage and wellness options
✓Flexible booking and cancellation
✓Vetted professional network
Show original description

What users say about Home Cleaning App

Reviews of Home Cleaning App are mostly negative: the Lifestyle app is rated 4.5/5 from 20K App Store ratings. What users like most: good experience, bianca was amazing. Top complaints: unprofessional, no customer service, unreliable, constant cancellations. Summarized from real user reviews.

Positive things

  • 👍Good experience
  • 👍Bianca was amazing
  • 👍Easy to use
  • 👍Amazing cleaning job
  • 👍Very happy with Wecasa
  • 👍Thorough and professional
  • 👍Convenient to use
  • 👍Great service
  • 👍Excellent service
  • 👍Fantastic service
  • 👍Wonderful first experience
  • 👍Brilliant!
  • 👍Best massage at home
  • 👍Value for money
  • 👍Very clean house
  • 👍Great app easy user interface
  • 👍Amazing cleaner at a reasonable price!!
  • 👍Great clean!
  • 👍Excellent
  • 👍Convenient and effective

Negative things

  • 🚫Unprofessional, no customer service
  • 🚫Unreliable, constant cancellations
  • 🚫Poor cleaning quality
  • 🚫Impossible to contact customer service
  • 🚫Buggy app
  • 🚫Cleaner didn't show up
  • 🚫Rubbish, can't speak to anyone
  • 🚫Horrible, cleaners don't show up
  • 🚫Cleaner broke my property
  • 🚫Terrible customer service
  • 🚫Cleaners never showed up
  • 🚫Worst experience, poor communication
  • 🚫Unreliable cleaners, unprofessional
  • 🚫Terrible, no customer service
  • 🚫Useless, no way to contact
  • 🚫Awful, cleaners do a poor job
  • 🚫Completely useless, avoid
  • 🚫Scam, no support
  • 🚫Terrible, unreliable service
See all reviews
+1

What's New in Home Cleaning App

2.31.6

October 19, 2026

Keep in touch with ease! Discover our new instant messaging: • Receive real-time messages from your pro • Get notified as soon as your messages are read • See live when your pro is typing Faster, smoother, and effortless communication.

More

User reviews

Most RecentHighest RatedLowest Rated

Cleaning

Helen
LBLeslie booo

Wecasa

Bec
BBecdob

MA

Good
MBMarwa Boukley

Don’t think twice, just book through Wecasa

Steven was punctual, professional and thorough.
I slept through the entire clean and woke up to a beautifully cleaned home.

I didn’t have to check up on him, supervise him or remind him of anything.
He simply got on with the job and fulfilled his duties to an excellent standard.

I genuinely wish there were an option to request Steven every time I book through the app as I would happily have him clean my home again.
Highly recommended!
Show more
AMAmanda Mey

Great job from Kohima

Kohima did a great job. She arrived on time and was really polite. We didn’t book a 4:00 session and she finished a bit early (45 min) so she offered to do additional work which was really appreciated.
MMaudnana
See 678 more reviews

Developer apps

Self-employed jobs Wecasa Pro
Self-employed jobs Wecasa Pro

Great income for cleaning work

💼 Business

(44)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Booking system issues

Bug

Technical problems with the app

Bug

Inconsistent charging and refund process

Bug
✨

Requested Features

4 requests

Ability to select preferred professionals

Feature

Easier modification of bookings

Feature

Improved communication with professionals

Feature

More user-friendly app interface

Feature

FAQ

What kind of services can I book through the app?

The app allows you to book a variety of professional home services. This includes domestic cleaning and ironing, at-home hairdressing for men, women, and children, beauty treatments such as waxing, manicures, and facials, and various types of massages for relaxation and well-being.

How does the booking and payment process work?

Booking is designed to be easy and user-friendly. You can select your desired service, choose a professional, and book within the hour if needed. Payment is handled securely via bank debit, which occurs the day after your appointment.

Are the professionals vetted?

Yes, all professionals listed on the platform are vetted. Hairdressers, beauticians, and massage therapists are NVQ level qualified. Domestic cleaners are interviewed and checked for their experience and professionalism in cleaning and housekeeping.

What is the cancellation policy?

You have the flexibility to cancel your appointment free of charge up to 6 hours before the scheduled time. This allows for changes in your schedule without incurring any fees.

Where are these services available?

The services are available across several major cities in the UK, including London, Manchester, Birmingham, Bristol, and many more listed locations. The app aims to provide convenient access to home services in your local area.