Home Cleaning App User Reviews
Customer Experience
~ Based on 564 written reviews from the US App Store.
What users say
Summarized from real user reviews of Home Cleaning App. Based on 20K reviews and a 4.5/5 average, it highlights the 20 positives and 19 negatives reviewers mention most about this Lifestyle app.
Positive things
- 👍Good experience
- 👍Bianca was amazing
- 👍Easy to use
- 👍Amazing cleaning job
- 👍Very happy with Wecasa
- 👍Thorough and professional
- 👍Convenient to use
- 👍Great service
- 👍Excellent service
- 👍Fantastic service
- 👍Wonderful first experience
- 👍Brilliant!
- 👍Best massage at home
- 👍Value for money
- 👍Very clean house
- 👍Great app easy user interface
- 👍Amazing cleaner at a reasonable price!!
- 👍Great clean!
- 👍Excellent
- 👍Convenient and effective
Negative things
- 🚫Unprofessional, no customer service
- 🚫Unreliable, constant cancellations
- 🚫Poor cleaning quality
- 🚫Impossible to contact customer service
- 🚫Buggy app
- 🚫Cleaner didn't show up
- 🚫Rubbish, can't speak to anyone
- 🚫Horrible, cleaners don't show up
- 🚫Cleaner broke my property
- 🚫Terrible customer service
- 🚫Cleaners never showed up
- 🚫Worst experience, poor communication
- 🚫Unreliable cleaners, unprofessional
- 🚫Terrible, no customer service
- 🚫Useless, no way to contact
- 🚫Awful, cleaners do a poor job
- 🚫Completely useless, avoid
- 🚫Scam, no support
- 🚫Terrible, unreliable service
Is Home Cleaning App Safe?
Home Cleaning App - Wecasa appears safe based on user ratings. AppsHunter Safety Score for Home Cleaning App is 90/100.
This assessment is based on 20,236 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 2,678 App Store ratings for Home Cleaning App.
Is Home Cleaning App Legit?
Home Cleaning App - Wecasa appears to be a legitimate app. AppsHunter Legitimacy Score for Home Cleaning App is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Absolutely delighted with the cleaning service. She was punctual, professional, hardworking and paid great attention to detail
Very good cleaners
Really happy with the service
Although my Wecasa appointment went quite well The ordering system on this app is quite badly designed instead of telling you when they are available, You have to guess what timeslot you want to book and then they check after a few hours telling you whether it’s available. I’m sure there should be a quicker and easier way of doing this.
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Home cleaning
awesome experience
Great App
Already provided
Julianna was beyond amazing! Extremely thorough, professional and adjusted to the needs of the house accordingly! She is a keeper!
Good job
Sian was lovely and cleaned our house thoroughly, taking attention to detail for all rooms and hallways. She was also very considerate of our sleeping baby and cleaned all spots despite some of our clutter so we really appreciated that! Delighted to have her as our regular professional.
Second time using Wecasa and loving it! I booked Sidra again after my first amazing experience, this time for waxing, and she was just as fantastic. Professional, friendly and made the whole experience so comfortable. I’ll definitely be booking with Sidra again!
They booked a million sessions for my account that cannot be cancelled. There’s no one to reach out to it is just insane.
It was my first time trying Wecasa and I don’t regret it. Nathan was so punctual, professional, polite and clean. I can’t thank him enough. My house looks very clean and tidy on his departure. I highly recommend and surely will book future sessions .
Jessica was great and did an amazing job thank you!
Great cleaner! Super happy with the service and will be booking again! Thank you
Very thorough and deep clean!
Liking the app. Makes life easy
Really excellent massage. Professional, friendly and clearly very experienced — the pressure was just right and I left feeling completely relaxed. Would definitely recommend and happily book again.
If you use this service even once they will then take unauthorised charges from your account every month, check your account and make sure you don’t fall victim to this, it comes out as Wecasa Paris, and then you try to contact them and they put you on a chat it for 3 hours and tell you they won’t reimburse you, the one time I used them months ago the staff arrived late, it was unorganised, I felt bad for the staff and gave them a good review regardless, I wish I didn’t because I see the company is untrustworthy and how can you operate a service from abroad without anyone to contact in a reasonable timeframe
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