Home Cleaning App User Reviews

Customer Experience

Positive experience56.0% of reviews
Neutral3.4% of reviews
Negative experience40.6% of reviews

~ Based on 564 written reviews from the US App Store.

What users say

Is Home Cleaning App Safe?

Home Cleaning App - Wecasa appears safe based on user ratings. AppsHunter Safety Score for Home Cleaning App is 90/100.

This assessment is based on 20,236 user ratings, with an App Store average of 4.5/5.

Safety Analysis

73.0% of ratings point to a safe experience
3.5% of ratings suggest some concerns
23.5% of ratings point to a risky experience

~ Based on 2,678 App Store ratings for Home Cleaning App.

Is Home Cleaning App Legit?

Home Cleaning App - Wecasa appears to be a legitimate app. AppsHunter Legitimacy Score for Home Cleaning App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Positive experience

Absolutely delighted with the cleaning service. She was punctual, professional, hardworking and paid great attention to detail

Perfect

Very good cleaners

Great service

Really happy with the service

Wecasa app ordering design

Although my Wecasa appointment went quite well The ordering system on this app is quite badly designed instead of telling you when they are available, You have to guess what timeslot you want to book and then they check after a few hours telling you whether it’s available. I’m sure there should be a quicker and easier way of doing this.
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Moving out

Home cleaning

look no further

awesome experience

Great App

Great App

Sriya

Already provided

Julianna is amazing

Julianna was beyond amazing! Extremely thorough, professional and adjusted to the needs of the house accordingly! She is a keeper!

Nice

Good job

Cleaning review

Sian was lovely and cleaned our house thoroughly, taking attention to detail for all rooms and hallways. She was also very considerate of our sleeping baby and cleaned all spots despite some of our clutter so we really appreciated that! Delighted to have her as our regular professional.

Amazing Service, Yet Again!

Second time using Wecasa and loving it! I booked Sidra again after my first amazing experience, this time for waxing, and she was just as fantastic. Professional, friendly and made the whole experience so comfortable. I’ll definitely be booking with Sidra again!

Buggy app, no support available

They booked a million sessions for my account that cannot be cancelled. There’s no one to reach out to it is just insane.

Life saver

It was my first time trying Wecasa and I don’t regret it. Nathan was so punctual, professional, polite and clean. I can’t thank him enough. My house looks very clean and tidy on his departure. I highly recommend and surely will book future sessions .

Great service

Jessica was great and did an amazing job thank you!

Very happy

Great cleaner! Super happy with the service and will be booking again! Thank you

Review

Very thorough and deep clean!

Mrs

Liking the app. Makes life easy

Massage review

Really excellent massage. Professional, friendly and clearly very experienced — the pressure was just right and I left feeling completely relaxed. Would definitely recommend and happily book again.

They take unauthorised charges from your account

If you use this service even once they will then take unauthorised charges from your account every month, check your account and make sure you don’t fall victim to this, it comes out as Wecasa Paris, and then you try to contact them and they put you on a chat it for 3 hours and tell you they won’t reimburse you, the one time I used them months ago the staff arrived late, it was unorganised, I felt bad for the staff and gave them a good review regardless, I wish I didn’t because I see the company is untrustworthy and how can you operate a service from abroad without anyone to contact in a reasonable timeframe
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