SENS8 User Reviews

SENS8
SENS8
Suzhou RippleInfo Co., Ltd.

What users say

Top reviews

Waste of time

Bought one of these units and now it is headed to the garbage because the company went out of business and the app is not working now. Total waste of money and time. DO NOT BUY THIS PRODUCT

Please fix the APP

Host name can’t be found YOOOO pls fix it my favorite camera but if the app don’t work it’s useless

After working very well for years, all SENS8 devices disconnected

After working well for years, all three of my sensei it all in one devices, and my SENS8 outdoor light disappeared from my software and disconnected from my net work. Recently, I replaced my router and have been unable to get my SENS8 devices hooked up to the software very disappointed.

Don’t wast your money on this!

Does not work!!! I get some many errors and I’ve sent emails and have never gotten a response. It a waste of money!! If you bought the camera please go return it!!

Wish they we’re working more then not

I have 5 of these cams , used for 3-4 yrs now I love them, just this last year around September 2022 one by one they stopped connecting to my Wi-Fi . I tried to buy more from Amazon and they weren’t available.I like not having to pay for a subscription. What I don’t like is no tech support or phone number u can call . What has happened to them I don’t want to have to replace them all. Is there a recall or a website that I can purchase more . Please help I’ve invested a lot here .
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SERVER OFFLINE FOR 2 MONTHS NOW

Will not connect to server when opening or setting up the app now

Cannot connect to the website for app support either

DO NOT USE THIS APP!!

The company is out of business and none of their products will work anymore.
DO NOT BUY THE PRODUCTS!!
DO NOT LOAD THIS APP ON YOUR DEVICES!!

You have been warned for over a year about this!!

Straight trash

The app is garbage keeps telling me im not connected to the internet when clearly I am smh waste of money on the purchase of the camera when the app doesn’t work properly would give zero stars if it was possible

Great camera

This has been a great camera to me for five years the app and everything has worked fine and now all the sudden I can’t even login anymore so I would hope the developers would put out an update, so this can continue to work. I use it as an office camera to see who pulls up at the office while I’m not there and it has not been short of notifying me when something is going on. I don’t know how many videos of bees and butterflies I have but it captures everything that is in motion in the area you put it on but like I said the app is not working right now, so it is a bit..
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🚫 PAPERWEIGHT! 🚫

Apparently they have added an update to the Google play store. But I don’t have Android, and I haven’t seen any good reviews for this company in over 4 years.

They are scamming anyone willing to buy crap with no technical support at all, from a company that’s always on the run.

That’s what I suggest you do. Run far and fast from these expensive paperweights! Save your hard earned money from these sleazy thieves!!!
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App Doesn’t Work

This company seems to have gone under.

My cameras disappeared from the app and the app won’t load now. There’s no mention of them anywhere on the internet.

Offline permanently

In December 2022 the app stopped connecting to Ripple's server and thus there is no more streaming, cameras are no longer usable. My investment on three cameras in the last three years went down the drain, and the company will not respond to any request for clarification, likely because they stopped running these products altogether.
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All gone

Had this camera for three years loved it worked perfectly company just shut down the app. No more host or domain. which means you can’t even connect to it anymore to get previous events or anything as soon as you open the app it says there is no specific server for the host

Wi-Fi unable to connect to your server

For some reason your server is not working can not connect to any Wi-Fi
Please advice

Out of business

No longer in business. If you buy cameras they will Not work!

Doesn’t work anymore

I’ve had this for a few years. I was a pretty loyal customer, and for the most part, it worked pretty well. And now it doesn’t work anymore. I cannot log onto my alarm or set my alarm. I logged off and now I can’t log back in. And now their website is not even functioning anymore. I’m not even gonna bother complaining to them because they never receive or answer my emails. Even when they were working there were times when I wasn’t able to log onto the alarm which is really annoying and now they don’t even work anymore at all. it’s like the company just gave up and didn’t tell us.
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No support

Is this company out of business? Camera quit. Can’t reset. N no support

Poor customer service

Impossible to get help.

No live video

I have 3 outdoor cameras, after a year none will play live video and capture any video.
When set to alarm it does chapter a picture and sound no video, I have tried reset update and complete reboot with no success.

Where’s Waldo?

The company has Ghosted us.