Does. Good job but….
The last thing I need is another subscription. The basic app does the basic functions. Want some more and pay $5 a month. Charge a bit more for the unit but don’t charge a monthly fee. People are well and truly over the subscription model.
I would have been left with a positive impression of Sensibo and have happily recommended it if it weren’t for the paywall.
I would have been left with a positive impression of Sensibo and have happily recommended it if it weren’t for the paywall.
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Terrible onboarding experience
The app gives almost no useful guidance during setup (the product itself came with zero instructions). It doesn’t clearly tell you that Sensibo Sky requires 2.4 GHz Wi-Fi, doesn’t explain what the different LED states mean, tells you to scan a QR code that’s on the device after you already might have mounted it, and when Wi-Fi setup fails it just spins without explaining why or what to do next. I eventually had to find Sensibo’s support pages online and configure Wi-Fi manually. Even after setup, the app shows a warning triangle without explaining what the warning means.
The hardware may be fine, but the app turns what should be a five-minute setup into an unnecessary IT troubleshooting project.
The app should guide the user through the process instead of requiring external documentation, and it should tell you the steps and what you need to prepare before you start. Worst UX in quite a while.
The hardware may be fine, but the app turns what should be a five-minute setup into an unnecessary IT troubleshooting project.
The app should guide the user through the process instead of requiring external documentation, and it should tell you the steps and what you need to prepare before you start. Worst UX in quite a while.
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“Smart” features make it really dumb
If all you need to do is turn AC on, this works fine. However, if you are looking for any kind of smart responses to humidity, temperature, time etc. it’s unreliable and glitchy. For instance, if we turn off the AC because it’s going to be cold overnight, it will turn itself back on at 2 AM. If a kid touches a button on the AC, the Sensibo loses contact and needs to be reset in person. We were better off with the app that came with the AC.
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Rubbish
This product has become absolutely useless! It worked fine for 2 years, now suddenly, back into hot weather, trying to use sensibo and it has no idea! When it does work, I will turn on the AC and when time comes to turn it off, it goes into “help” mode. So I switch it off wit the remote and during the night, sensibo turns the AC back on 😡 i’ve had to unplug this useless piece of trash
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Good but been playing up
It’s handy BUT lately it has not been turning off when it says it’s off I get home 8 hours later and it’s still on
