Subscription
After paying $150 for the product, you would expect to have all features available. Cannot recommend, buy one of aliexpress, does the same thing and no monthly fee to use your device on your phone on your air conditioner.
Seriously a SCAM
Paying $150 for an infrared wifi pod and THEN paying $5 a MONTH for a subscription to add a WIDGET to my Home Screen? You’ve got to be joking. ABSOLUTELY ridiculous.
Good enough but full of ads
App works, though disappointing to pay a decent whack of money and then get blasted with ads or locked features at every point.
Used to be free feature now paid
Used to be free feature now paid . Stay away. Go for tplink infra red if u just need on-off like this useless device now.
Expensive and always asking for more money
Apparently the device payment isn’t enough so they spam you to give them more money
Sensibo Plus pricing/purchasing?
The app description says Sensibo + costs 2.99/mo, but the app says it's 4.99/mo, but then the app won't even let you purchase by the month, it just ignores you if you try to purchase a monthly subscription and only works if you purchase by the year, which is $34.99.
Also please change the way you can adjust the temperature in climate react. The little + and - things drive me crazy (I always get near the temp I want, and then bam it slides all the way to the end!), and the slider is so hard to get exact. Just let me type in the friggin temp I want.
And climate react needs a home and away setting. I’d love to be able to maintain my AC at a less power hungry setting when in away then when I’m home.
Also please change the way you can adjust the temperature in climate react. The little + and - things drive me crazy (I always get near the temp I want, and then bam it slides all the way to the end!), and the slider is so hard to get exact. Just let me type in the friggin temp I want.
And climate react needs a home and away setting. I’d love to be able to maintain my AC at a less power hungry setting when in away then when I’m home.
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Sensors are terrible
On average its off by atleast 5 degrees at all times
Limited Functionality
Mitsubishi MiniSplit has loads of functions…
Sensibo cannot even adjust in 1° increments… instead changing temp by 2° at a time.
…and even basic functions are unavailable.
I don’t recommend this app or product!
It seemed like it would be so cool. Not really though.
Sensibo cannot even adjust in 1° increments… instead changing temp by 2° at a time.
…and even basic functions are unavailable.
I don’t recommend this app or product!
It seemed like it would be so cool. Not really though.
It works but…
Prepare to be advertised to every time you go to use the app with an attempted uncharged. You must scroll past attempted up-charges every use to get to what you need because paying for the devices isn’t enough. Also, no easy way to change settings or create shortcuts to flip certain settings on and off so you must always scroll through adverts to find settings buried multiple levels deep.
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Enough with the AI Assistant nonesense
In the latest release, they put the useless AI Assistant up on top of all my A/C controls. It takes up 30% of my screen and I always have to scroll down to access A/C controls when they all used to fit within the screen without the need to scroll down at all. And I’m a paid subscriber for crying out loud!!
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Hopeless
The app tells you to complete processes which are completely wrong. The tech support is non existent.
Doesn’t work, software issues
Got a Sensibo Air Pro. Does not work at all, and I think the software is to blame. It failed to join the WiFi network from the list on the initial setup, and every subsequent attempt (even after resets) couldn’t even pull up the WiFi list.
Going to return the product and try another company’s offering. Disappointed.
Going to return the product and try another company’s offering. Disappointed.
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As everyone else recently rated the subscription is a scam
Doesn’t provide anything of value that others provide for free. Not enough updates either to be of value. Find a better option.
UX/UI could be better
- The vertical swing controls are incredibly confusing, the 'up' button is at the bottom while the 'down' button is at the top. Not to mention the horizontal swing which adjusts along the X-axis, yet the menu is laid out vertically along the Y-axis here and there.
- It works with Google Home, but functionality is very limited. I can only turn it on/off and adjust the temperature, there’s even no option to control the fan speed. not to mention H/V swing.
- The 'Climate React' feature could be better. It fails to account for air humidity, focusing only on temperature setting. Because of this, it can't determine what the temperature should be set at to achieve a specific 'feels like' target.
- It works with Google Home, but functionality is very limited. I can only turn it on/off and adjust the temperature, there’s even no option to control the fan speed. not to mention H/V swing.
- The 'Climate React' feature could be better. It fails to account for air humidity, focusing only on temperature setting. Because of this, it can't determine what the temperature should be set at to achieve a specific 'feels like' target.
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Support is below standard
I have four Sensibo devices and one has ceased to function; despite reset and manual adjustment the signal has stopped working.
The chat support is hopelessly slow and unresponsive!
The chat support is hopelessly slow and unresponsive!
Grubby
It’s great that I can remotely control my aircon whilst I’m not home and ensure that it can turn on when temperatures rise but that’s it.
Considering how expensive it was to purchase to then put basic features behind a subscription paywall that are available in other home automation apps or on the actual remote of the air con just seems grubby to me. For example widgets and auto off, plus extended history —which is likely saved regardless of subscription or not.
Despite many attempts and resets I have never been successful in connecting Sensibo to my Home app.
The remote system is ridiculous and not compatible or even close to similar with the actual remote of my popular brand of air conditioning unit. I cannot select eco mode as an option at all on any of the options that actually work with my unit. The app is not user friendly and unnecessarily difficult.
I have been closely monitoring the market and once another system that isn’t so grubby is available I will be ditching Sensibo for a better option.
Considering how expensive it was to purchase to then put basic features behind a subscription paywall that are available in other home automation apps or on the actual remote of the air con just seems grubby to me. For example widgets and auto off, plus extended history —which is likely saved regardless of subscription or not.
Despite many attempts and resets I have never been successful in connecting Sensibo to my Home app.
The remote system is ridiculous and not compatible or even close to similar with the actual remote of my popular brand of air conditioning unit. I cannot select eco mode as an option at all on any of the options that actually work with my unit. The app is not user friendly and unnecessarily difficult.
I have been closely monitoring the market and once another system that isn’t so grubby is available I will be ditching Sensibo for a better option.
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It works but the subscription is a scam
I have Sensibo devices on 4 A/C units. They work well. However, I signed up for their Pure filter subscription. Now I want to cancel it but they don’t have any option to do so. I follow the instructions to Manage Subscriptions in my profile but that option doesn’t exist. Sensibo is one of these companies that doesn’t allow you to find the option to cancel. It’s a scam. Use the product but don’t signup for the subscription because it is a subscription for life.
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Needs a UI overhaul
This has definitely saved my energy bill but the “climate react” feature is poorly implemented and lately - it’s not working. I’ve tried to email them to no avail. It’s a simple fix though. But ideally - the entire app design should be overhauled both logically and visually
Great product
overall this is a great product. It automates a number of the functions and I spent a lot of time doing manually. The most difficult thing is controlling the climate react configuration with the schedules – there seems to be no way of using the current climate react settings and then applying them to a new schedule. This is more an irritation rather than a criticism.
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Great!
Works well , never any issues. I would like to see a wall mounted control unit which is available in Airbnb package but not as a standalone item to buy.
