Great when it works
For some reason, the system loses connection after a period of time. The fix is to reboot my ASUS router. I have loads of connected devices (heating thermostat, security etc..), and this is the only one that seems to have problems.
Datenkrake?
Sensibo-Luftreiniger verlangen dauerhaften Zugang zu den Sensibo-Servern. Sie senden laufend Daten, auch wenn niemand sie bedient. Nach eigenen Angaben verarbeitet Sensibo Daten auch außerhalb der EU. Für die Funktion ist das nicht nötig: Über Apple Home arbeiten die Geräte ohne Internetverbindung einwandfrei.
Sperrt man den Luftreinigern im Router den Internetzugang, melden sie sich eigenständig rund dreißigmal pro Stunde vom WLAN ab und wieder an, Tag und Nacht.
Vor dem Hintergrund der Firmengeschichte wirkt dieser Datenfluss irritierend. Die Gründer von Sensibo kommen aus der Einheit 8200, die für das israelische Militär elektronische Aufklärung betreibt und Kommunikation abhört.
Sperrt man den Luftreinigern im Router den Internetzugang, melden sie sich eigenständig rund dreißigmal pro Stunde vom WLAN ab und wieder an, Tag und Nacht.
Vor dem Hintergrund der Firmengeschichte wirkt dieser Datenfluss irritierend. Die Gründer von Sensibo kommen aus der Einheit 8200, die für das israelische Militär elektronische Aufklärung betreibt und Kommunikation abhört.
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Does. Good job but….
The last thing I need is another subscription. The basic app does the basic functions. Want some more and pay $5 a month. Charge a bit more for the unit but don’t charge a monthly fee. People are well and truly over the subscription model.
I would have been left with a positive impression of Sensibo and have happily recommended it if it weren’t for the paywall.
I would have been left with a positive impression of Sensibo and have happily recommended it if it weren’t for the paywall.
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Terrible onboarding experience
The app gives almost no useful guidance during setup (the product itself came with zero instructions). It doesn’t clearly tell you that Sensibo Sky requires 2.4 GHz Wi-Fi, doesn’t explain what the different LED states mean, tells you to scan a QR code that’s on the device after you already might have mounted it, and when Wi-Fi setup fails it just spins without explaining why or what to do next. I eventually had to find Sensibo’s support pages online and configure Wi-Fi manually. Even after setup, the app shows a warning triangle without explaining what the warning means.
The hardware may be fine, but the app turns what should be a five-minute setup into an unnecessary IT troubleshooting project.
The app should guide the user through the process instead of requiring external documentation, and it should tell you the steps and what you need to prepare before you start. Worst UX in quite a while.
The hardware may be fine, but the app turns what should be a five-minute setup into an unnecessary IT troubleshooting project.
The app should guide the user through the process instead of requiring external documentation, and it should tell you the steps and what you need to prepare before you start. Worst UX in quite a while.
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“Smart” features make it really dumb
If all you need to do is turn AC on, this works fine. However, if you are looking for any kind of smart responses to humidity, temperature, time etc. it’s unreliable and glitchy. For instance, if we turn off the AC because it’s going to be cold overnight, it will turn itself back on at 2 AM. If a kid touches a button on the AC, the Sensibo loses contact and needs to be reset in person. We were better off with the app that came with the AC.
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Rubbish
This product has become absolutely useless! It worked fine for 2 years, now suddenly, back into hot weather, trying to use sensibo and it has no idea! When it does work, I will turn on the AC and when time comes to turn it off, it goes into “help” mode. So I switch it off wit the remote and during the night, sensibo turns the AC back on 😡 i’ve had to unplug this useless piece of trash
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Good but been playing up
It’s handy BUT lately it has not been turning off when it says it’s off I get home 8 hours later and it’s still on
Greedy subscription mode
It makes sense that you need to pay for cloud-based logging and analytics, because that is an ongoing service cost that needs infrastructure. Fine. However…
I can’t believe the app requires a subscription to use OS built-in widgets. There’s no technical reason for this, just money grubbing.
I can’t believe the app requires a subscription to use OS built-in widgets. There’s no technical reason for this, just money grubbing.
App and user
Not a good app. Very hard to install and set up. No support
Just a few requests to make this awesome please!
There are SO many reasons for SO many seasons to have pre-sets. Please add them! Change the “Graphs and Logs” to show back to back events (like milliseconds apart) as one timed event! There is NO need to show them as two events. It’s mind-numbingly painful to have to skim through so many logs for no reason! Save space and add extra time backwards!
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Below Average
Having all the features locked behind an additional subscription feels grubby. I could almost forget about it but all the features are pushed in the app. I have to scroll all the way past features I’ll never buy to see my data on the Home Screen. I don’t want your extended warranty.
Good when it works. Doesn’t work for long.
Sensibo didn’t have my air conditioners’ controls in this database but a different model at least allowed very basic controls. I was happy enough with it until, about a year or so after buying it, it just stopped being able to detect any WiFi signals. I’m assuming hardware failure. I’ll try a different brand next time.
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Terrible connection problems
They really need to improve the connection to the units
Low quality app with excessive memory leaks
This is a very low quality app with numerous memory leaks that increase CPU utilization and drain battery.
Subscription
After paying $150 for the product, you would expect to have all features available. Cannot recommend, buy one of aliexpress, does the same thing and no monthly fee to use your device on your phone on your air conditioner.
Seriously a SCAM
Paying $150 for an infrared wifi pod and THEN paying $5 a MONTH for a subscription to add a WIDGET to my Home Screen? You’ve got to be joking. ABSOLUTELY ridiculous.
Good enough but full of ads
App works, though disappointing to pay a decent whack of money and then get blasted with ads or locked features at every point.
Used to be free feature now paid
Used to be free feature now paid . Stay away. Go for tplink infra red if u just need on-off like this useless device now.
Expensive and always asking for more money
Apparently the device payment isn’t enough so they spam you to give them more money
Sensibo Plus pricing/purchasing?
The app description says Sensibo + costs 2.99/mo, but the app says it's 4.99/mo, but then the app won't even let you purchase by the month, it just ignores you if you try to purchase a monthly subscription and only works if you purchase by the year, which is $34.99.
Also please change the way you can adjust the temperature in climate react. The little + and - things drive me crazy (I always get near the temp I want, and then bam it slides all the way to the end!), and the slider is so hard to get exact. Just let me type in the friggin temp I want.
And climate react needs a home and away setting. I’d love to be able to maintain my AC at a less power hungry setting when in away then when I’m home.
Also please change the way you can adjust the temperature in climate react. The little + and - things drive me crazy (I always get near the temp I want, and then bam it slides all the way to the end!), and the slider is so hard to get exact. Just let me type in the friggin temp I want.
And climate react needs a home and away setting. I’d love to be able to maintain my AC at a less power hungry setting when in away then when I’m home.
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