Inconsistent
Does not work
No updates, no integrations
Response from developer
Thank you for your feedback! You’re right, the iPhone release has been delayed, although we’ve already rolled out updates on Android. We're actively working on it, and the iOS update is now in testing. OneNote and Gmail integrations will be available soon. Regarding the Google Calendar issue, we're aware of the problem and working on a fix. Thanks for your patience!
Helps remember things
Innovative concept but doesn’t work
The app shows a device connected but when I press record and then stop record and wait nothing gets uploaded to the app.
Response from developer
Thank you for your review and for your support as an original Kickstarter investor. We understand your frustration with the connection issues and appreciate your patience. It sounds like this might be a problem with the app, but if there's something wrong with the unit itself, we’re here to help and can arrange a replacement if necessary. Please reach out to our support team so we can assist you further. Your satisfaction is important to us!
Premium transcription is abysmal.
Response from developer
Thank you for sharing your experience with us. We understand your frustration, and we’re sorry to hear that the results haven’t met your expectations. Since your purchase, we've released at least the third update to the app, and we've made significant improvements to both functionality and accuracy. We’d encourage you to give it another try with the latest version — we believe you’ll notice a positive difference. We're continually working to improve the technology and make it a more reliable tool. If you have any further concerns or need assistance, please don’t hesitate to reach out. We’re here to help!
Terrible
Response from developer
Thank you for your feedback, and we sincerely apologize for the delayed response. We’ve made many improvements over the last two years, both to the app and the device, and we would love for you to give it another try. Could you please let us know your smartphone type and the SW version? This will help us better assist you in resolving the issues you’re facing. Also, this is e-mail (you can contact, if have any further questions): natalia@senstone.io We truly appreciate your patience and hope to turn your experience around. Please don't hesitate to reach out if you need further support!
Great job !
Response from developer
Thank you for your feedback. We are grateful for your support and continue to work on improving our app. Stay tuned for more updates.
Accuracy unmatched!
Response from developer
We appreciate your opinion. Thank you so much for your feedback. We continue working on improving our program. Now you can try the updated app and device version 2 with new features. Stay with us to keep up with our updates.
The new way to take notes
Response from developer
It’s important for us to read about your positive experience using our app. We greatly appreciate your feedback. We’re still working on enhancing our program. You can now experience the updated app and device version 2, featuring new functionalities. Stay tuned for more updates from us!
Very user-friendly
Response from developer
We truly value hearing about your positive experience with our app. Your feedback means a lot to us. We're continually improving our program, and the updated app and device version 2, with exciting new features, are now available for you to try. Stay connected for more updates from us!
Epic fail
Response from developer
Thank you for your feedback! This issue was resolved quite some time ago. Please note that in the latest version, it's important to use keywords at the beginning of the sentence, such as "remind me," for the app to correctly categorize the note in the "todos" section. We apologize for any inconvenience you experienced, and we appreciate you bringing this to our attention. Please try the latest version, and feel free to reach out if you need further assistance!
