Disappointed with railway heads
How this was ever a better idea than having the correct details on the cards? Works-ish. Seems to be more an idea of trying to incorporate technology for technologies sake, I’m sure it was a good sound bite in a meeting but it makes no improvement to safety on the railway.
Awful app
This is up there with the worst. It’s not user friendly, hard to navigate, but most of all, never works. There’s never any instruction that it’s been updated - just delete, reinstall and hope it works. Well today, it just doesn’t want to know. I can log in, but it displays no competences at all - just my name, card number and a blank screen. I’ve tried reinstalling, I’ve tried on two different phones. I’ve downloaded the Vircarda app for the virtual card and guess what? - That doesn’t work either. I’m fed up of having to put up with apps that no one seems to care about when they don’t work properly - but preach constantly that staff need to sign in and check cards. How? Sort this terrible system out PLEASE.
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Needs updating
I cannot locate stations access gates nothing just comes up either trackside or none trackside or location not found
Sentinel App
The app is basically a great idea, it works great when connected to Wi-Fi.
However when using mobile data, the app is either painfully slow or will not open.
If the use of this app is to be mandated by Network Rail, then it should work.
However when using mobile data, the app is either painfully slow or will not open.
If the use of this app is to be mandated by Network Rail, then it should work.
Record competence
Crashes every time you go to record competency
Great Idea, badly executed
The app itself is a great idea for checking and recording competence use.
Biggest issue is the lack of up to date locations. There are only a handful of project sites, NR DU’s and stations meaning you often have to swipe in at a location miles fro. Where you are.
Simple fix either use GPS and link to the track locator app for accurate locations or upload all the access information from the Hazard Directory.
Biggest issue is the lack of up to date locations. There are only a handful of project sites, NR DU’s and stations meaning you often have to swipe in at a location miles fro. Where you are.
Simple fix either use GPS and link to the track locator app for accurate locations or upload all the access information from the Hazard Directory.
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Response from developer
Hi. Thank you for the Review and your suggestions. We will look into them but, in the meantime, if specific locations are missing then please inform the Sentinel helpdesk so they can work with the Network Rail Operations team to add them for you.
Rubbish
For a so-called essential system this is useless. After taking 5 attempts to install it (3 of which didn’t actually work) the app freezes on the heartbeat screen.
Response from developer
Hi. We have addressed the app freezing on the heartbeat screen in a recent update. If you have any further problems please do report these via the helpdesk, so we can investigate further.
Latest change for the worse
Latest update removed the auto camera flash lighting up when scanning Sentinel card, which is a step back.
Response from developer
Hi Singlelayer. This has now been resolved in the latest update of the app.
sentinel
the app doesn’t work, to swipe the last person swiped in out comes up deny or allow keeps happening, deleting the app doesn’t work, now can’t get the app back, open in downloading the app keeps coming up deny or allow, after doing a full shift, lets fix this asap, going on for over a year, now can’t get the app
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App not working on IPhone se 20/20
Download new update to new iPhone SE can not choose locations to start work as nothing listed, I can tick location but it is completely blank so have no way of nowing what I have clicked.
Ugh
It’s bad enough that the app is terrible. What’s worse is that I have no other option but to use it. It has clearly been designed by people in an office and not by anyone who ever goes trackside. Also, instigated by people in your company who also work in an office and don’t ever go trackside.
How about actually asking the people who’ll use it for some ideas? Mitie have no interest in fixing this terrible program.
How about actually asking the people who’ll use it for some ideas? Mitie have no interest in fixing this terrible program.
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The ghost of Crow
Typical NR, come up with a time consuming pain of an idea, no management has the spine to say ‘its crap’ and insist we make it work!
Qr code reader
Trying to scan barcode on sentinel, when I click on qr code reader button it just comes up with a blank screen. Deleted and reinstalled still the same problem
Needs updated for larger screen sizes, and better location options
Looks awful on iPhone Xs Max (and on 7+ before that), please update for the bigger screen sizes!!
Also needs better location options, I spend longer trying to find a suitable location than anything else. Could you use the phones GPS location to help?
Also needs better location options, I spend longer trying to find a suitable location than anything else. Could you use the phones GPS location to help?
LTE CHIP
This app could be so much better😡
Upgrade to LTE/Chip and pin card touches your phone and the details are there easier signing in more locations and reminders/notifications when to sign out
Upgrade to LTE/Chip and pin card touches your phone and the details are there easier signing in more locations and reminders/notifications when to sign out
App crashes with any input
I can’t see any of the features in the app as it crashes whenever you click on anything
Scrap it
By the time you access this AP the shifts
Finished. I bet the people who designed
This unworkable AP made a lot of money it
Could be made a lot simpler and easy to
Use to most people on the rail it’s not
Worth the data used to access it sorry
Thumbs down from me
Finished. I bet the people who designed
This unworkable AP made a lot of money it
Could be made a lot simpler and easy to
Use to most people on the rail it’s not
Worth the data used to access it sorry
Thumbs down from me
Good Idea but not practical
There are hardly any locations that you can swipe into.
Poor App
Absolutely abysmal since the update. Needs a notification reminder to remind you to log off your shift.
Terrible
Now I'm sure this app is perfect in a lovely quiet office with a super speedy wireless connection. Where there are no distractions and you have all the time in the world to use this.
In reality if you get 3G in some places your lucky,as an Es you check all the cards from strapman to cosses. All the while being constantly on the phone and making sure everyone knows where they are going.
How we are supposed to use this long winded dogs dinner of an app to sign untold people in quickly at the start of a possession beats me.
Unless of course we all start 8 hours early.
Please go back to your perfect testing environment and come up with a sensible, easier quicker to use version that the average railway worker can use. Or bin it completely
In reality if you get 3G in some places your lucky,as an Es you check all the cards from strapman to cosses. All the while being constantly on the phone and making sure everyone knows where they are going.
How we are supposed to use this long winded dogs dinner of an app to sign untold people in quickly at the start of a possession beats me.
Unless of course we all start 8 hours early.
Please go back to your perfect testing environment and come up with a sensible, easier quicker to use version that the average railway worker can use. Or bin it completely
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