DOES NOT WORK with Senville Smart Control Kit
Not wanting to install the Amazon Alexa app, I naively ASSUMED that Senville's "Smart Control Kit" would work with Senville's App. IT DOES NOT. But STUPIDLY, the instructions from the app to put the unit into AP mode APPEAR to work, displaying "AP" on the split's display. It just doesn't provide a WiFi access point like it is supposed to, DESPITE showing AP on the mini split's display, along with a WiFi icon.
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MAJ = Lost access
Mise à jour qui optimise l’expérience utilisateur tellement que je n’ai plus accès à mon appareil maintenant 🤬
Wifi selection doesn’t work
Tapping the field to select your wifi opens an app selector page. It’s not possible to choose a wifi network.
Poorly written app.
Network Discovery doesn’t seem to work (ffs just use nmap), manual device connection requires your network pwd? (It should not).
I’d not allow my team to publish this… you shouldn’t either.
I’d not allow my team to publish this… you shouldn’t either.
Needs correct iOS USB adapter, Alexa is poor substitute
*2 types* of USB Wifi adapters! Good app, but WON’T WORK if you have the Alexa-enabled USB dongle. You need the other, nearly identical $80 USB module to use the Apple app from Senville.
SENVILLE & SELLERS SHOULD *TELL YOU* THIS BEFOREHAND. Alexa app control is inferior to Senville app control.
Senville iOS app has *all* the functions of their standard IR room remote (included w/ each indoor unit). The Alexa app shows less than half of these control features.
[Previous review before learning this on my own: Big disappointment with app for new Aura model mini split system.
Our similar old Carrier mini split app worked great.
The Senville app fails to connect by any of their suggested ways. Two of us tried with 2 iPhone 14’s in 2 setting up 2G Wi-Fi correctly and set wall air handlers in AP discoverable mode.
Seems like a great mini split system & IR remotes, but useless smartphone app.
The indoor air handlers *DO* connect properly using our Amazon Alexa, but that has big limitations compared to controls you are supposed to get with a Senville app. ]
(No, trying to use an app from Midea, does not work either.)
SENVILLE & SELLERS SHOULD *TELL YOU* THIS BEFOREHAND. Alexa app control is inferior to Senville app control.
Senville iOS app has *all* the functions of their standard IR room remote (included w/ each indoor unit). The Alexa app shows less than half of these control features.
[Previous review before learning this on my own: Big disappointment with app for new Aura model mini split system.
Our similar old Carrier mini split app worked great.
The Senville app fails to connect by any of their suggested ways. Two of us tried with 2 iPhone 14’s in 2 setting up 2G Wi-Fi correctly and set wall air handlers in AP discoverable mode.
Seems like a great mini split system & IR remotes, but useless smartphone app.
The indoor air handlers *DO* connect properly using our Amazon Alexa, but that has big limitations compared to controls you are supposed to get with a Senville app. ]
(No, trying to use an app from Midea, does not work either.)
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FAIL: all methods tried (but Alexa works)
We were excited to use this Senville app for our new $17K Aura model mini split system (their newest & best). But we were sorely disappointed.
Our old $5K single Carrier mini split had a similar app to Senville’s and was delightful to set up & use.
The Senville app fails to connect by any of their suggested methods. Two of us tried with 2 different iPhones in 2 different rooms setting up our Wi-Fi correctly for 2G connectivity.
Great mini split system & IR remotes, but useless app. We have iPhone 14 w/ iOS 18.4 running.
The indoor air handlers DO connect properly using Alexa, but that has limitations compared to controls you are supposed to get with a Carrier/Midea/Senville app.
Our old $5K single Carrier mini split had a similar app to Senville’s and was delightful to set up & use.
The Senville app fails to connect by any of their suggested methods. Two of us tried with 2 different iPhones in 2 different rooms setting up our Wi-Fi correctly for 2G connectivity.
Great mini split system & IR remotes, but useless app. We have iPhone 14 w/ iOS 18.4 running.
The indoor air handlers DO connect properly using Alexa, but that has limitations compared to controls you are supposed to get with a Carrier/Midea/Senville app.
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Epic failure
This is the worst device connecting experience
Senville air conditioner uses Alexa App
Wondering if this app is not only to obtain access to your network...
Wifi setup is terrible
This is my second time trying to setup my system with the app. I was able to get it done once and everything reset and won’t set up again. They have qr codes that dont do anything and the app workflow is a complete busy. It does not appear they do any testing.
Makes me not want to buy a Seville again
This is an epic case of poor corporate leadership. They sell systems and heavily promote their Wi-Fi connectivity through the app, but they don’t actually tell people that they need to buy a special Wi-Fi kit for anything to work. So many people, just like me bought an AC system and expected to use the app to control it but were never informed about the need for a Wi-Fi kit. I screwed around with the app for an hour until I gave up and did some internet research and discovered the need for a kit. How could the company be so stupid as to hide this critical information from their customers?
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Too too bad for wifi set up
This too too much bad for set up wifi
How did this app get approved to launch?
Come on Senville. You make a great hvac product but this app is dragging us all down. Hire a UX (user experience) expert and have them test your app. They will have so many important suggestions to help you make the app better.
Worst app ever
Bought the unit for my gym room thinking i can use the amp to control the temp before i get my workout end , and the unit will not connect to the app at all, don’t even give you a option to scare the bar code, had to connect it thru Alexa, which is ok but i really need the app to work correctly, at times wish i went another way
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It just doesn’t work
Did everything the manual says. Don’t work whatsoever. Wasting time.
App won’t connect to mini split
QR code doesn’t work, and pressing the LED button 7 times to activate AP doesn’t work.
Possibly the worst app ever.
I bought a senville mini split to test it out as I have to install at least 7 -10 mini splits in my house. I bought one unit to test it out in our rental property. But boy am I going in a different direction. This app is truly the worst app on the planet. I have the strongest WiFi in my house but this unit seems unable to find it. It has been impossible to connect this to the app so I can control it remotely. There’s no point in investing in this stuff if one cannot control it wirelessly. Well, with so much competition in the market I’m pretty sure some other brand can deliver in this regard.
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Please add feature to turn off LCD in app
I use the app way more than the remote and whenever the mini split has been turned off and then back on, the lit-up display with the set temperature shows up again. And then I have to find the remote to turn off the display because I can’t so that from the app. Please make a feature where I can use the app to turn off the LCD display.
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Skip Senville, use Midea Air app
I had similar issues to others in terms of bugging this and general inconsistency with the native Senville app. After reviewing several user forms, I found that the third-party Midea mobile app would work just fine as an alternative remote controller for Senville units. Since they are all effectively manufactured by Midea and then rebranded under a different name (as many are in the sector) you’re effectively just using the original first party mobile app that’s also updated far more often than Senville’s (based on the release history here). Has been great for me and offered out of the box Alexa integration from day, one without an additional/updated Wi-Fi dongle purchase. Give it a shot when you are within Wi-Fi/Bluetooth range of your head units and see if it works for you!
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Never stays connected
These things are awful and I highly regret buying this brand. They say it integrates with Amazon Alexa but it constantly disconnects and then there’s this app. Forget about it. This one’s even worse.
Stock app doesn’t work…use Alexa
Use Alexa and save yourself headaches
