Disappointed Player
I’ve been completed all of the spa locations and for almost two months I haven’t been able to play this game because it’s been saying that more locations are coming soon but nothing has been added. Add more locations so that we can continue playing the game. I’ve cleared all 915 and still waiting 😡
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Disappointed
This games continues to shut down especially when you are winning and it does not allow you to pickup where you left off you have to start over and if you used rewards it will not replace them
Game has hit a wall
Game was fun but now I have been stuck because there are no new levels. I’m tired of playing the same spa scene in lotus. We need new spas and levels!!
Paid VIP Progress Keeps Resetting — No Support Response
I really enjoyed playing Serenity’s Spa, which makes this experience even more disappointing. I have spent over $30 on this game, but my VIP ranking has now reset multiple times after the game crashed. Most recently, it froze again right as I was reaching VIP status.
I have reported this issue through the in-game support, emailed multiple official support addresses, and even used the contact form. I also followed up on a previous emails I sent. Despite all of those attempts, I have never received a response from a human.
This is not just a gameplay inconvenience it involves paid progress. I simply want my VIP progress restored and for someone to acknowledge the issue. Until then, I cannot recommend spending money on this game or playing this game.
I have reported this issue through the in-game support, emailed multiple official support addresses, and even used the contact form. I also followed up on a previous emails I sent. Despite all of those attempts, I have never received a response from a human.
This is not just a gameplay inconvenience it involves paid progress. I simply want my VIP progress restored and for someone to acknowledge the issue. Until then, I cannot recommend spending money on this game or playing this game.
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Serenity Spa
Cute game 💜
