Disappointed Player
I’ve been completed all of the spa locations and for almost two months I haven’t been able to play this game because it’s been saying that more locations are coming soon but nothing has been added. Add more locations so that we can continue playing the game. I’ve cleared all 915 and still waiting 😡
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Приложение не работает
Было бы славно, если бы оно работало, помимо загрузки на 79 %
Disappointed
This games continues to shut down especially when you are winning and it does not allow you to pickup where you left off you have to start over and if you used rewards it will not replace them
Game has hit a wall
Game was fun but now I have been stuck because there are no new levels. I’m tired of playing the same spa scene in lotus. We need new spas and levels!!
Paid VIP Progress Keeps Resetting — No Support Response
I really enjoyed playing Serenity’s Spa, which makes this experience even more disappointing. I have spent over $30 on this game, but my VIP ranking has now reset multiple times after the game crashed. Most recently, it froze again right as I was reaching VIP status.
I have reported this issue through the in-game support, emailed multiple official support addresses, and even used the contact form. I also followed up on a previous emails I sent. Despite all of those attempts, I have never received a response from a human.
This is not just a gameplay inconvenience it involves paid progress. I simply want my VIP progress restored and for someone to acknowledge the issue. Until then, I cannot recommend spending money on this game or playing this game.
I have reported this issue through the in-game support, emailed multiple official support addresses, and even used the contact form. I also followed up on a previous emails I sent. Despite all of those attempts, I have never received a response from a human.
This is not just a gameplay inconvenience it involves paid progress. I simply want my VIP progress restored and for someone to acknowledge the issue. Until then, I cannot recommend spending money on this game or playing this game.
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Serenity Spa
Cute game 💜
Freezing on Level 10
Been trying to play like 10x already by installing and uninstalling but still freezes when reaching level 10! Waste of time!
Game stuck
Game stuck after level 9. Unable to click on anything on the screen. Tried to restart app multiple times buts nothing helped. Not sure what to do further to continue play the game. Later the game stop downloaded at 85%.
Game frozen
The game no longer loads. If it does it’s frozen and won’t completely the game.
Не загружается на айфон 16
Грузит до 79 процентов и все. Век вечный так уже.
Annoying
Game keeps crashing if you keep playing, mostly mid game and that resets the VIP customers to start from scratch. It is annoying and no longer fun!
Frozen
Seems like a fun game until I reach level 10 and the whole thing freezes. I have restarted my phone and deleted/redownloaded the app and it still freezes in the same spot every time with no way to continue.
Constant Crashing
The game crashes so often that it is almost impossible to play. It constantly is restarting your VIP account even when you do not lose a level due to the amount of crashing that is happening. I really enjoy this game, but this is absurd. I have restarted my iPad, made sure that my iPad was up-to-date, and even restarted and cleared the cache on this app, but nothing has changed.
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I see yall removed Big Don!
This game is fun and lowkey addictive, amazing level upgrades it still no home decor upgrade for over a year now. Fix that! Glad yall updated the VIP list, curious why Don got swapped out for Swifty 😂
Не работает
Грузится до 79% и все. Не возможно зайти в игру
Fake 5 star reviews
The levels are way too short. The ads are longer than the game play. Stupid game, nothing but click bait
Freezing
I enjoy this game but it freezes on me often. It causes me to lose my streaks. Annoying but still a good game.
Freezing Issue
I have just downloaded this game and I’m guessing they haven’t fixed this issue??
Fun game but glitches with foot spa
Fun game but the foot spa glitches and won’t let me pull the figure to the foot spa chair.
Spa
I can’t get any further , what am I doing wrong , I have deleted and started over and the same thing happens
