Serta Remote User Reviews

Customer Experience

Positive experience25.6% of reviews
Neutral2.6% of reviews
Negative experience71.8% of reviews

~ Based on 39 written reviews from the US App Store.

Is Serta Remote Safe?

Serta Remote does not appear safe based on available data. AppsHunter Safety Score for Serta Remote is 46/100.

This assessment is based on 64 user ratings, with an App Store average of 1.9/5.

Safety Analysis

20.3% of ratings point to a safe experience
6.3% of ratings suggest some concerns
73.4% of ratings point to a risky experience

~ Based on 64 App Store ratings for Serta Remote.

Is Serta Remote Legit?

Serta Remote appears to be a legitimate app. AppsHunter Legitimacy Score for Serta Remote is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Is my bed too old?

I can no longer connect Bluetooth to my iPhone 14

Bluetooth doesn’t connect automatically anymore?

When I first started using this app (10yrs ago) with my bed it wood automatically connect the Bluetooth when I entered the bathroom. Now you have to reconnect the Bluetooth every time. What a hassle? They actually made the app worse since I’ve had it .

I wish I could connect

I can’t connect to my Serta I motion series adjustable base, wish I could get some hero since calling Serta is freaking useless! Please help

Won’t find remote

Worthless

Dead app

Went to send a question to the developer and got a 404 page. Should just remove this app from the App Store.

Dakar advertising lawsuit coming

Agreed. App is USELESS. maybe my payment to them should work just as well as the app???

It’s just a Mock UI

Installed the app, open and the fist message is “no device connected” - you don’t say!!! No instructions and no capability to pair it with the bed. It is literally, just a none functioning mock UI.

No instructions

Unable to get this app to work

Does this really work?

Downloaded it. It has no instructions, so I assume it would simply work. I keep getting a note “No device connected”.
And that’s it. ???? Help?

Same issue

Same issues

Help! Worked well and now nothing!

Yes I did the recent iPhone update and since then, my Bluetooth no longer can find my bed. Why? Please do an update so u can connect again. Worked perfect before. Please help.

Not finding device?

Instructions would be helpful. I’m tech savvy, and still haven’t gotten it connected. I was hopeful that it would work so I did not have to spend $120 to replace a remote to our already expensive bed. :(

Thanks Ergomotion!

Thanks for updating the app for iOS 11!

iOS 11 update to Serta

When is the app going to get an update

Update to 64bit

This will be leaving the app store and be broken if they do not update the app. It is a free app but the unit it controls was very expensive. This is unacceptable. Fix it.

What a disappointment

The bed was delivered today, and can't connect to my phone. Read all the reviews and apparently this app hasn't been updated in a long time. If you can't connect with a phone and you aren't going to update, for the cost of this mattress set, supply two remotes! Can't cost that much to do that!

Useless

No instructions, cannot pair with bed.

App slowing down iPhone - needs update

I'm on IOS 10.2.1 and am getting periodic messages that the Serta app is slowing down my iPhone, and the developer needs to update it.

I suspect that when IOS 10.3 comes out, the Serta app won't work at all.

The app does work for me now, and I hope Serta updates it soon so it keeps working.

Terrible

The functionality is just terrible and desperately needs an update. It would be very easy to allow more features if they would just update the app. So disappointed.

Disappointed

App doesn't work, only think it connects is to the soundtrack, not happy