Still cannot switch between 2 accounts.
Response from developer
**UPDATE** A new version was released on June 10; we invite you to download it for improved performance! *** Vision106, thank you for sharing your experience. We value your feedback, as it helps us identify issues and make improvements. Users have the ability to seamlessly switch between accounts when proper permissions and configurations are in place. We're happy to assist with setup to help make the Service 1 FCU app a greater convenience for you. For assistance, please call or message our Contact Center at (800) 879.9697. We look forward to helping get your app in tip-top shape and hope you'll update your rating when you're saving time in-app! Thank you for your membership!
Multiple accounts
Response from developer
Thank you for your review and comments, Kobeschalk. Within the app, you can access all of your Service 1 FCU accounts in just a few taps! Simply log in and tap the gear icon for "Favorite Accounts," then choose the accounts you'd like to appear in the list. To "jump" between memberships, either individual or joint, tap the user profile icon and follow the prompts. For a mobile app walkthrough, visit our YouTube Channel video at: https://www.youtube.com/watch?v=5UouQhdcrPA&lc=UgxQvRegCus3gsCHa3F4AaABAg If you need additional guidance, please contact a helpful representative in our Contact Center at (800) 879.9697 during regular business hours. Thanks again for the outreach...and thank you for being a valued Service 1 FCU member!
Clunky
Response from developer
Thank you for your review, JMcaf. A significant system upgrade on March 21, 2020 resulted in some intermittent service disruptions—the date your comments were submitted. Service and app functionality was successfully restored on this date. We apologize for your inconvenience and invite you to give the app another try; please let us know how you like the easy navigation and key features like remote check deposit, online loan payments, e-statement viewing and more. Thanks again for your experience feedback. We look forward to serving you soon!




