2026 September Update
This new update is really hard to navigate and very annoying when I’m trying to look at things fast. Very hard to see all transactions and needs to go back to the old version.
Updated to inconvience
Updated the app yesterday, I get in to the app a lot normally, this new one is a disaster. A text verification every time I need in? In the span of 5 minutes it’s frozen 4 times, I wanted to send money via Zelle and it wont work long enough to let me. I’m so annoyed that this is the first app review I’ve ever left. Not cool. Miss the old app.
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Great Place to Bank!!
I definitely chose the best bank in the Joplin/Webb City area!! Not only are the employees kind, they are anxious to help me!! Then, I took a tour of a new building on the MSSU where I teach, and I saw a whole room with the CBT logo! They truly support our community!!!
September 2026 Version is Ruined
I was told by the bank the app would be updated in September 2026. The update has made this app inconvenient. It’s not an “app” anymore. It’s a webpage wrapped in an app wrapper. And to make things worse, the two factor authentication is required every time I log in. Even if I have FaceID enabled. The web version of the CBT site doesn’t even require this. If you use the app more than just once in a while, you’re better off just using the website to avoid the constant need for text verification.
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Horrible decision to change app
Horrible design, glitchy and makes me confirm identity every time I open the app, and I want that third party scammer you have teamed up with (zelle) taken off my banking app right now ,the old app was much better and didn’t impel on my physical and constitutional rights in every way.
