2026 September Update
This new update is really hard to navigate and very annoying when I’m trying to look at things fast. Very hard to see all transactions and needs to go back to the old version.
Updated to inconvience
Updated the app yesterday, I get in to the app a lot normally, this new one is a disaster. A text verification every time I need in? In the span of 5 minutes it’s frozen 4 times, I wanted to send money via Zelle and it wont work long enough to let me. I’m so annoyed that this is the first app review I’ve ever left. Not cool. Miss the old app.
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Great Place to Bank!!
I definitely chose the best bank in the Joplin/Webb City area!! Not only are the employees kind, they are anxious to help me!! Then, I took a tour of a new building on the MSSU where I teach, and I saw a whole room with the CBT logo! They truly support our community!!!
September 2026 Version is Ruined
I was told by the bank the app would be updated in September 2026. The update has made this app inconvenient. It’s not an “app” anymore. It’s a webpage wrapped in an app wrapper. And to make things worse, the two factor authentication is required every time I log in. Even if I have FaceID enabled. The web version of the CBT site doesn’t even require this. If you use the app more than just once in a while, you’re better off just using the website to avoid the constant need for text verification.
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Horrible decision to change app
Horrible design, glitchy and makes me confirm identity every time I open the app, and I want that third party scammer you have teamed up with (zelle) taken off my banking app right now ,the old app was much better and didn’t impel on my physical and constitutional rights in every way.
Have to Redownload Several Times a Month
My app keeps freezing on login screen then won’t let me do anything until I undownload the app
Review
Very convenient
Truly awful
I've banked here for 20 years. And I don't have a single positive thing to say. So I'll keep my mouth shut
Zelle
Can’t ever get it to work through the CBT App. So when I try using Zelle directly it just says my bank already has it…
CBT mobile Banking Mo
I love it. Took me several times to get it done today and checked my online banking , but after a few attempts, I got it done and transferring was a breeze
Need 24 customer support
This would be the perfect bank IF you could get assistance everyday and night when you need it the most they are closed and you can leave a message yet the fraud people can call you at all hours of the night… it should go both ways for the best customer service!!!
Can’t check my balance
I can’t check my balance because I need an update that is not there.
Update doesn’t work
My app was working fine then all the sudden I get the message that the app needs an update. I try to update it and it won’t even update. It send me back to the screen to open the app. I can’t even get on the app now to access my account.
CBT
Fast service
App is proven for Apple users
App is still broken. Apple users are unable to view app. It just opens then completely crashes and closes out the app. Can’t login to online banking or see account. Please fix! This has been going on for a week now!
App won’t open with new I phone update
Updated the new version of I phone and now the bank app won’t open at all called the bank said they are aware of the issue but don’t know when it will be fixed. It’s been down for weeks now!
Please update
Please update to be compatible with latest iOS update. This is a known issue and should at least be acknowledged with an update on your webpage that it’s being dealt with. Unfortunately, logging into account through mobile browser is also not working (neither with safari nor chrome).
Please fix!
Please fix!
Cant open app anymore after updating
After update to the latest ios on iphone 14. Cant open the app anymore. Can you update new version now.
Be better
App is not working!!! Please fix before I switch banks. Been banking with you guys for 10+ years fix this…
not launching
the app seems to not be compatible with the latest IOS update and won’t open up.
