This is stupid
I can log into the website but i use the exact same log in info for the app and it says it’s wrong…..it’s auto fill i’m not the one who’s wrong here 🙄
Great App
I have ran this app for years with clients in their home. Not once have I had an issue. I wish other finance companies had apps that worked so seamlessly. Thanks Service!
Won’t scan drivers license
Saw the same issues from other users and when you call them they say it isn’t on their end. Lol. How is the same issue for many users not on their end. Service Finance is a great company, but whoever designed their app needs help
Useless
Why have an app that doesn't sync with the pc?
The design is ridiculous! For instance, to see your pipeline, you must choose "create new loan application". And when you call for an explanation, your call is routes to another country and ya know how much fun that can be! I'll be deleting this useless app!
The design is ridiculous! For instance, to see your pipeline, you must choose "create new loan application". And when you call for an explanation, your call is routes to another country and ya know how much fun that can be! I'll be deleting this useless app!
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Very mehhh
Could be way better. Drivers License scanner has never worked. Dealer can’t see the fees for the offering & is forced to pull up the web page to correlate the finance code with the offering & dealer fee. Overall not user friendly as it pertains to functionality.
Don’t Download!
Only exists to back door your device; even after “deletion”. Tried it on 3 different devices… Since then, dropped calls, call interference, and many apps would fail due to being on a “call” that I’m not even on. Idk what kind of spyware this is but it certainly is one. (& it’s always the shady companies asking you to use this app). A no go!
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Didnt approve
They didn’t approve my customer for financing.
App doesn’t work
I can log into my account on the computer only. Same email and password are not recognized on this app. DONT WASTE YOUR TIME!
Doesn’t recognize password
The app does not recognize my username and password combination. Tried multiple times, and double checked on my computer browser, where it does work. I’m deleting.
Garbage app
What is the point? My login with all the correct info doesn’t work. It always takes an hour to figure out how to login to pay my bill. I guess these phony companies want to make it as difficult as possible to pay the loan back so they can send a collection agency after you.
Garbage app doesn’t let me login
I can login (eventually) on the browser, but it is impossible on the app. It shouldn’t take two hours of troubleshooting every time I need to make a payment to this awful company.
Great app/lender
I don’t know why this app has 2 stars I think most of you are illiterate. Compared to other finance apps, this one is a dream, flawless in my opinion. License scanning always works, immediately updates approvals etc. can’t ask for more and user friendly input with auto fill with license scan. Y’all are doing great service finance, high approval rates. Really appreciate everything. Can’t help people who have no common sense or aren’t following instructions for set up. The app is great!
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Why
Why do you have an app you your dealers but not your customers. Make it make sense. Paying the bill through the website is a pain. I’ll never deal with another company that uses you again if you don’t come out with a customer app.
Response from developer
Thank you for providing feedback on the Service Finance Dealer Mobile App. Service Finance is excited to announce the release of the Service Finance Borrower Mobile App, which can be found in the app store today.
Credentials error
Can’t log in. Need a bug fix asap!
The app DOESN’T SCAN driving license HUGE PROBLEM WITH THE APP
We have called numerous time the technical service he has been brought to their attention over and over the application has an issue we cannot scan the driving license. We have tried over and over multiple time on different occasion. The problem doesn’t come from one person. It is multiple people different places and with different devices at multiple times and it’s been months. We have been calling service finance and nothing has been done. So far this is pushing us to use another application. It’s a big problem we use in-home sales and efficiency is the most important we are extremely affected by that, please fix this ASAP. We have been begging thank you. It’s been over six months that me and my team have been calling. Some people end buying a new iPad a new phone …still same problem. No one cares ….
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Useless
Login doesn't work
Great App, but Needs DL Scanning Improvement
I really enjoy using this app. It's user-friendly, and I found it easy to understand and complete tasks. However, there's been an ongoing issue for over a year now that's affecting my entire team. We are unable to scan a driver's license to automatically input the necessary information.
Since I work in in-home sales, it's crucial to quickly fill in all the customer details when they agree to payments. Unfortunately, this app's inability to scan DLs has been causing delays and making the whole process less time-efficient. Punctuality is essential for us to stay on top of our appointments, and this glitch affects both my iPhone and other iPhones used by the team.
I hope the development team can prioritize addressing this issue as soon as possible. Overall, it's a great app, but improving the DL scanning functionality would significantly enhance its effectiveness for sales professionals like me.
Since I work in in-home sales, it's crucial to quickly fill in all the customer details when they agree to payments. Unfortunately, this app's inability to scan DLs has been causing delays and making the whole process less time-efficient. Punctuality is essential for us to stay on top of our appointments, and this glitch affects both my iPhone and other iPhones used by the team.
I hope the development team can prioritize addressing this issue as soon as possible. Overall, it's a great app, but improving the DL scanning functionality would significantly enhance its effectiveness for sales professionals like me.
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Garbage application
I have used their website on my pc for account management. I decided to try the mobile app. Impossible to login. It does not recognize my credentials. Absolutely useless.
Unable to login
I downloaded the app for work which on every device I cannot login but if I open it in safari it works. Don’t know if it’s a glitch on this end but it needs resolved in order for my company to use it. There is also zero help with the issues.
Won’t work
I downloaded the app to make life easy by paying my payment on my phone. It won’t let you login with the credentials.
