ServicePal for HVAC User Reviews

Top reviews

Spam Phone Calls

As soon as I installed the app, I started getting repeated unsolicited phone calls from ServicePal’s sales people.

doest work very well

First of all, when you click on terms of service agreement, to read the terms and conditions, it never loads. Secondly, it does not give you the option to delete a job. Even when you click on writing a review inside the settings that option disappears. Just too many glitches on the iPad. Several items inside Settings never responds or never loads.
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Not enough info

I give this a 1 star because, no info on what you get for the 3 different price levels and I’ve spent a lot of wasted time trying to delete an invoice and still can’t figure it out. There tutorials or a waste of time when you spend too much time reading and not seeing how to do things and still don’t address the issue you are having.
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Perpetual Heating & Cooling

Have been using for about 4yrs now, to get that 5th star need to do some tweaking on the app does what I need, looks professional, you have to play around with it to get the job done. But very satisfied over all compared to the high dollar software that again still not up to what you pay for would highly recommend this app for small and large companies.
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Excellent Service and Price

ServicePal has been very, very easy to work with! The app is ideal for building a mobile flat rate/scheduling/payment solution for an HVAC service company. It may not be as all inclusive as other solutions but you don’t need hours of training to work through it. It can be as vast as you want. I downloaded the app for free and spent 30 days setting everything up in my spare time. Didn’t need much help but their response was very prompt when I did have a question.
If you are looking for an inexpensive but powerful solution to going paperless, this is your app.
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Superb Service

First, I want to say thanks to Andrew at ServicePal for being very helpful. I am getting ready to open an HVAC business and have looked at nearly all the other service softwares (actually downloaded and operated) I kept finding myself going back to ServicePal over and over. The reason and part of my analysis is: What’s going to be easier for my employees? what’s going to be easier for me running the business? how is my pricing structure going to work within the software I want to use? What functions of a software do I really need and will really be used? What kind of support will I have?
I really liked the good, better, best pricing platform. I’ve set mine up for Standard, 10% off, 20% off which is super flexible and covers everything needed for a customer.
I think ServicePal has a very easy learning curve and is visually comfortable. I can’t say enough about the service and help that I have received. I am glad to be a part of the ServicePal team.
I think this is the very best Software available for a service business.
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Owner

I am very happy with the app. It saves us a lot of time in the office and our customers like it too!!

Easy to use with customer support that is always accessible!

Easy to use with friendly customer support that is always accessible!

Great

This product highly recommend this for any Hvac company to get organized

A good app for any service business...

Very useful service doc creation tool...

A whole new level of service!

This app keeps getting better and better. We love the new web application for office users, and the iPad app is making our techs better sales people. They no longer leave jobs behind, or forget to close their proposals. Love it. Keep up the good work.

I LOVE THIS APP

I currently run a factory service company and, this app makes it soo much easier to deal with paperwork. thanks guys and keep up the good work!!!!

Great

Fantastic program. My only complaint would be its not available for the iPhone yet.

OCTEGO AIR INNOVATIONS.INC

SINCE WE SWITCHED TO SERVICE PAL OUR REVENUE INCREASED AND WE WERE ABLE TO DO ALOT MORE IN THE FIELD AND CLOSE MORE BUSINESS AND GIVE ESTIMATE ALL AT THE SWIPE OF A FINGER WE RECOMMEND SERVICE PAL TO ANY BUSINESS OWNER WHO WANTS TO GIVE A TIME EFFICIENT PROFESSIONAL SERVICE TO HIS COSTUMERS THANK YOU SERVICE PAL
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HVAC PAL

1st rate service with this APP.

So far it's been a great product.

BW,

Grizzly AC

No more written invoices

Simply put, I love this app. Being able to pre-create an invoice to use for the service I am providing for each job saves time and gives the customer professional looking invoices that they can easily read. No more jumbled up hand written invoices for me to spend time writing after being in a hot attic. Additionally, I have needed some technical assistance with importing my customer base into the program and have had very quick response time to my requests. All around a very good investment for my company.
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Great app for running my business

This is by far the best app I've found for handling service jobs and forms. Lots of functionality and really simple to use.

Excellent software!

Keeping track of jobs is such a pain and running overtime can snowball into the next jobs. ServicePal shows me all the jobs for the day and lets me quickly and easily make changes to each job on the fly. The invoicing feature and credit card swiping ability built right into the app put it over the top. It is soooo easy to send invoices to customers and take their payments right there and then and even see a past history of payments and work done. ServicePal is well thought out and highly recommended.
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