Servpac Inc VoIP Softphone

Servpac Inc VoIP Softphone

by Servpac Incorporated

87 ratings
2 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 10, 2020
  • October 17, 2022

Features

Servpac Inc VoIP Softphone screenshot #1 for iPhone
Servpac Inc VoIP Softphone screenshot #2 for iPhone
Servpac Inc VoIP Softphone screenshot #3 for iPhone
Servpac Inc VoIP Softphone screenshot #4 for iPhone
Servpac Inc VoIP Softphone screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This VoIP softphone app allows users to make and receive calls using their office number from their mobile device. It offers features like 3-way calling, call transfers, and voice messaging, all requiring a Servpac account for operation.

3 Way Calling
Company Caller ID
Call Transfers
Voicemail to Email
Direct Extension Dialing
Custom Greetings
Show original description

What's New in Servpac Inc VoIP Softphone

8.0

October 17, 2022

Small updates.

User reviews

Disconnects for no reason

When I’m logged in it works great, but for some reason it keeps randomly logging me out. I don’t know about it until my email tells me I have a voicemail. Reliability is the most important aspect of something like this for me and it’s not there yet. Supposedly deleting the app and reinstalling it is supposed to help if you’re having the issue.
Show more

Works okay but...

Update: The app will now allow us to label our buttons with the actual phone number so I am correcting my score upward.

The app which is based on Counterpath’s Bria works except for something that makes it an unsuitable standard for any organization. In our organization, all phone users need two lines, one for our main published line, and the other for the individual’s extension. The Servpac app cannot label the line with our phone number. Instead, the label is their circuit number which is 746l in this case. The Bria app will allow you to label each line with whatever you want. So we’re sticking with Bria
Show more

Developer apps

FAQ

Does Servpac VoIP Softphone work with other VoIP providers?

No, this app is specifically designed to work only with Servpac accounts and will not function with any other VoIP providers. A Servpac account is mandatory for using the softphone.

How does Servpac VoIP Softphone handle emergency calls?

Servpac VoIP Softphone is designed to redirect emergency calls to the native cellular dialer. Attempts to call emergency numbers through the app will attempt to complete the call via your mobile carrier network, but this functionality is dependent on the device's operating system and may interfere with dialing emergency services.

What are the key features of Servpac VoIP Softphone?

Key features include 3-way calling, outbound calls using company Caller ID, blind or supervised call transfers, voice messaging with voicemails sent to email, direct extension dialing, and customizable company greetings.

What devices is Servpac VoIP Softphone compatible with?

Servpac VoIP Softphone is available for iPhone, iPad, and iPod devices. It is designed to work on iOS operating systems.

How often is Servpac VoIP Softphone updated?

The latest version of Servpac VoIP Softphone is 8.0, which was last updated on October 17, 2022. Updates ensure the app remains functional and secure.

What is the user rating for Servpac VoIP Softphone?

Servpac VoIP Softphone has a strong user rating of 4.5 stars based on 87 ratings. This indicates a generally positive user experience.

Is Servpac VoIP Softphone free to use?

Yes, Servpac VoIP Softphone is available for free download and use. However, it requires a Servpac VoIP account to log in and operate.

Can I use my personal phone number with Servpac VoIP Softphone?

No, outbound calls made using Servpac VoIP Softphone will display your company's Caller ID, not your personal mobile phone number. This helps maintain professional communication.