Poor back up in Cyprus
I complain numerous times about a problem & whilst calls get answered & details taken about the problem, I do not receive a call back. Whilst that is not uncommon in Cyprus, for a new venture, it is appalling. I will not be using it again! The app says suitable for 4 years plus. Really, how many 4 year olds have bank accounts or access to daddy’s debit card?
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Response from developer
Hi, thanks for reaching out to us about this issue. We sincerely apologise for this oversight. We strive to solve any customer's issues within 3 business day. Please, help us understand the problem further and contact our support with the ticket number from the reported issue that hasn't been solved yet. We will do our best to assist you within 24 hours. Thank you!
This app seems like a FRAUD
In the description it says that all you need is a “smartphone number” but it then asks you your visa card number. It also has a lot of bugs (eg when it asks for a PIN). It seems like a fraud.
Response from developer
Hi Kourouklides, we are sorry to hear this. :( If you have any questions, concerns, or doubts, you can talk directly to our support - support@settle.eu - and we will solve any issue. We are real, just as our app. :) Also, please check our FAQ on settle.eu, where it is explained how does Settle work. We hope you give us a chance and try Settle! Thank you.
