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Eurobank Cyprus

Eurobank Cyprus

Smart banking wherever you are

53 ratings
167 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • January 5, 2016
  • June 21, 2026

Features

Developer

Eurobank Limited
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Eurobank Cyprus screenshot #8 for iPhone
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Reviews summary↘︎
⭐167
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📝2+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

Manage your bank accounts with ease through a smart and secure mobile platform. Enjoy instant payments to contacts, simplified transaction approvals, and real-time notifications for all account activity. Advanced security features protect your transactions and provide full control over your cards.

✓Biometric login
✓Contact Pay for instant payments
✓Seamless transaction approvals
✓Real-time push notifications
✓Card control and freezing
Show original description

What users say

Summarized from real user reviews of Eurobank Cyprus. Based on 53 reviews and a 3.3/5 average, it highlights the 6 positives and 28 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use and navigate
  • 🚀Fast transfers
  • 💳Ability to add card to Apple Pay
  • 🔒More control over account (freeze card)
  • ✨Major upgrade from previous version
  • 👍Functional and simple basics

Negative things

  • 🐛Frequent re-registration/activation
  • 🐛App crashes and freezes
  • 🐛Login issues and loops
  • 🐛Limited functionality compared to web
  • 🐛Outdated interface and features
  • 🐛Inconsistent performance
  • 🐛Poor screen compatibility
  • 🐛Business bank account not supported
  • 🐛App not working on older devices/OS
  • 🐛Annoying repetitive processes
  • 🐛No clear logout option
  • 🐛Slow loading times
  • 🐛Transaction issues (cannot repeat, not designated account)
  • 🐛Basic UI, riddled with bugs
  • 🐛Unstable and unreliable
  • 🐛Not user-friendly
  • 🐛Primitive design
  • 🐛Connectivity issues
  • 🐛Frequent password changes required
  • 🐛Does not work in landscape mode on iPad
  • 🐛Lacks security features
  • 🐛Password entry issues (too long)
  • 🐛Notification issues (repeated)
  • 🐛App forgets username after upgrade
  • 🐛Business banking option missing
  • 🐛Not usable for business accounts
  • 🐛Charges for basic accounts
  • 🐛No interest on savings
See all reviews

What's New in Eurobank Cyprus

26.6.100

June 21, 2026

The newest version of the Mobile app includes a number of fixes and updates to enhance your banking experience.

User reviews

Most RecentHighest RatedLowest Rated

Need to be improved

After changing to a new iPhone, OTP/SMS verification codes are no longer received when logging into the Eurobank mobile app, although they are received correctly through internet banking on the web browser.

This suggests the issue is related to the mobile app device registration or compatibility with newer iPhone/iOS 26.5 versions rather than the phone number or SMS service itself.

Please improve device migration and OTP/SMS reliability for newer Apple devices, as this situation is causing major inconvenience accessing the app securely.
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EuroleaguechampsEuroleaguechamps

Mobile app

disgusting and backward mobile app
Андрей444444Андрей444444

Missing features

It would be better if we could open new accounts (current,savings) through the mobile app like other banks in Cyprus. Order a new card.
If you applied for a credit card, loan, overdraft through the app in case it will be reviewed by the branch to have the option to cancel the application through the app.
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RozAkrida88RozAkrida88

Customer support 1star

They have in the app email function and message function, but whatever you ask they tell you to call them 🤣 yeah keep drinking your coffee not answering questions and sending up a template. I m outside EU now in a different time zone and they dont work 24/7 so to get an answer I have to wake up 4am local time and pay for the roaming fees. RIDICULOUS
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weronikaszweronikasz

Can’t login after update

After latest update I can’t login into my account. Even password eldest didn’t work. Reinstall also.
After entering Passcode I got “we have encountered technical issues. Try again “
RaspihabloRaspihablo
See 162 more reviews

Developer apps

ΕΠΙΣΤΡΟΦΗ EUROBANK CYPRUS
ΕΠΙΣΤΡΟΦΗ EUROBANK CYPRUS

Eurobank Rewards Program

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(4)

Free
Eurobank Business Cyprus
Eurobank Business Cyprus

Banking made simple

💰 Finance
Free
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User experience

🐞

Reported Bugs

53 issues

App requires re-registering phone as new device after updates

Bug

App asks to confirm new device activation every time

Bug

App does not work for business bank accounts

Bug

Unable to use on iPhone 6 due to update loop

Bug

App requires authorization with bank to work

Bug

Resets authorization when not launched for some time or network changes

Bug

Requires users to buy new phone for latest OS

Bug

Update breaks app

Bug

Does not allow use on two devices (mob and pad)

Bug

Constant changes to the app

Bug

App response: 'I do not have a designated account to pay from'

Bug

App is very buggy and not usable

Bug

App is riddled with bugs and barely functional

Bug

Repeatedly have to call in to authorize payments and transfers

Bug

Frequent annoying errors 'Something is not quite right'

Bug

App not able to repeat a transaction

Bug

Cannot add card to Apple Pay due to verification issues

Bug

Customer service cannot assist with verification over the phone

Bug

Virtual card payment requires web banking

Bug

App encounters technical problems during verification

Bug

App takes too long to load

Bug

App freezes

Bug

App stuck on login page and forms a loop

Bug

App says technical difficulties but bank says everything is fine

Bug

Unable to login to the app for months

Bug

App crashes often on iPad Air

Bug

Link for more information in email does not work

Bug

App does not work on iPhone XR from UK with connectivity issues

Bug

Cannot access corporate account

Bug

App requires connection to mobile data or WiFi even when already using WiFi

Bug

App is not working after an update

Bug

App is stuck on a login loop

Bug

Face ID feature is buggy and inefficient

Bug

App is slow, not user friendly, and doesn't always work

Bug

App is unstable

Bug

App does not work with iOS 14.2

Bug

App crashes frequently

Bug

App does not work in wide screen on iPad

Bug

App performance can be very laggy

Bug

App constantly freezes

Bug

App does not show current amount available

Bug

App is not clear and hard to understand

Bug

Thumb login not possible

Bug

App won't log in most of the times

Bug

Fingerprint technology has been removed

Bug

App never works

Bug

Notifications pop out multiple times

Bug

App has some bugs (stuck)

Bug

Problem with notifications (same notification pops out 3-5 times)

Bug

Password is too long to enter, stops typing characters

Bug

App not working on iOS 10.1

Bug

App crashes a lot on iPhone 7

Bug

App is insecure and poorly designed

Bug
✨

Requested Features

16 requests

Remove new device activation requirement

Feature

Add logout button/link

Feature

Improve security and simplify logging out

Feature

Add business banking option

Feature

Support landscape mode on iPad

Feature

Add Face ID/Touch ID/Biometric authentication

Feature

Enable auto log out when app is killed

Feature

Make app smoother and more user-friendly

Feature

Implement location services without app crashing

Feature

Add ability to get statements

Feature

Improve notification system

Feature

Add virtual card functionality to mobile app

Feature

Allow repeating transactions

Feature

Provide more detailed transaction information (where money is held, why, when released)

Feature

Allow password changes within the app

Feature

Improve communication with the bank

Feature

FAQ

What does this banking app do?

This app provides a simple and smart way to manage your bank accounts on the go. It allows you to track transactions, receive daily balance updates, and make instant payments to your smartphone contacts. Security is a priority, with features like biometric login and advanced protection for online purchases.

What are the key features of the app?

Key features include biometric login for easy access, Contact Pay for instant payments to contacts, and seamless approvals for transfers without needing SMS OTPs. You also benefit from real-time push notifications for account activity and full control over your cards, including the ability to freeze them.

Is this app free to use?

Based on the provided information, the app is free to download and use. There are no indications of subscription fees, in-app purchases, or advertisements within the application.

What devices is this app compatible with?

While specific operating system versions are not detailed, the app is designed for mobile use, implying compatibility with smartphones and tablets that support its features, such as biometric identification (fingerprint or face recognition).

How does the app enhance security?

Security is a primary focus, utilizing biometric identification for login and advanced 3DS Secure technology for safe online and in-store purchases. Users have complete control over their cards, with the option to freeze them instantly if they are lost or stolen.