Demanded subscription
Response from developer
Fair — the plans come first, and there's no free tier today. Worth being clear about what that does and doesn't buy. It buys the searching: which settlements are currently open, which ones match what you've used, and when each one closes. It does not buy your payout. Filing is free on each settlement's official administrator site, we link you straight there, and every dollar awarded goes to you rather than through us. — The Collect Team
Legit a scam
Response from developer
You caught something real, and thank you for spelling it out precisely enough that we could go check. That opening figure is meant as an illustration of what unclaimed settlement money looks like in general, not a calculation of anything owed to you — and because it varies between runs, it reads as a promise it was never meant to make. That's a genuine flaw in how we present it, not a defence, and it's going to the team to fix. What's underneath doesn't depend on trusting us: every settlement in the app is a real court-approved one, linked to its official administrator, where filing is free and the full payout goes to you. — The Collect Team
Subscription required to access the app
Response from developer
True, and we'd rather state it plainly than dress it up: Collect is paid up front. What the subscription funds is the work — tracking which settlements are open, matching them against what you've actually used, and warning you before deadlines close. What it never funds is access to your own money. Every settlement links straight to its court-appointed administrator, filing there is free, and 100% of any payout goes to you. We never touch it and take no percentage. — The Collect Team
waste of money
Response from developer
You're right, and we should have said so before you paid rather than after. Our coverage is deepest in the US; Australia is early — a handful of settlements today against hundreds stateside. That gap is real and it's on us to be upfront about it. App Store purchases are refunded by Apple rather than by us, at reportaproblem.apple.com — no developer can process one directly. We're adding Australian settlements as they're filed. — The Collect Team
Can’t pay the subscription
Copied Settlemate
Response from developer
Helping people find class-action settlements isn't something any one app owns, and we'd rather win you over on how Collect works than argue about who came first. On "scammers": every settlement in the app links to the official, court-appointed administrator, so you can verify each one independently — and you file there yourself, for free, with Collect taking 0% of any payout. That's the opposite of a scam, and all of it is checkable. Genuinely happy to answer questions at collect@ferrixlabs.com. — The Collect Team
Wasn’t what I thought
Response from developer
Thanks for the 5 stars! One clarification since you expected free: filing every settlement is free — always — on the official administrator's site, and Collect never takes a percentage of what you're paid. What the subscription covers is the finding and matching: surfacing settlements you qualify for and flagging deadlines before they pass, with a free tier to look around first. Anything we can help with, we're at collect@ferrixlabs.com. — The Collect Team
Don’t waste ur time
Response from developer
You're right that Collect is a paid subscription, and that should be clear before you ever download — thank you for pushing on it. What it isn't is a cut of your money: filing every settlement is free on the administrator's own official site, Collect links you straight there, and we take nothing from any payout — you keep 100%. The subscription funds the other side: surfacing settlements you'd likely never hear about, matching the ones you qualify for, and warning you before deadlines pass. If it isn't for you, App Store subscriptions are refunded by Apple at reportaproblem.apple.com. — The Collect Team
DO NOT GET IF YOU LIVE IS AUSTRALIA
Response from developer
You're right, and we're sorry. The settlements Collect tracks are administered in the United States, and many are open only to US residents — so from Australia, the ones that genuinely fit you can be limited, and we should have made that clearer before you subscribed. App Store purchases are refunded by Apple, not by us, so we can't process it on our end — please request a refund at reportaproblem.apple.com, and if you run into any trouble, email us at collect@ferrixlabs.com and we'll help however we can. — The Collect Team
Have to pay a subscription
Response from developer
Totally fair — subscription fatigue is real. For transparency: the subscription is what funds a team researching and verifying new settlements every day and matching them to you. We never take a cut of your payouts, and every claim links to the settlement's official site. If Collect isn't for you, no hard feelings — and collect@ferrixlabs.com reaches a human if we can help. — The Collect Team
I think they’re promoting through influencers
Response from developer
You're right that we work with creators — it's how a small company gets the word out, same as most consumer apps. It doesn't change what the app is: every settlement in Collect links to the official court-appointed administrator's site, so you can verify each one independently before paying us anything. Questions welcome: collect@ferrixlabs.com — The Collect Team
Pay wall
Response from developer
You're right — you can file settlements yourself for free, and we say so: every claim in Collect links to the settlement's official site. What the subscription buys is the finding: hundreds of open settlements tracked, matched to your eligibility, with deadline reminders. If DIY works for you, genuinely no hard feelings. — The Collect Team
👎👎👎
Paying to get your money
Response from developer
One clarification: you never pay us out of your settlement money — payouts go 100% to you, straight from the official claim administrator. The subscription covers the service around it: finding settlements, matching your eligibility, deadline alerts. Filing directly on official sites is always free, with or without us. — The Collect Team
Questions
Response from developer
Sorry it felt that way. New settlements open every week, so the list changes constantly — the app's job is to catch the next ones before their deadlines close. If your feed only showed expired claims, something's off: email collect@ferrixlabs.com and we'll take a look. — The Collect Team
Can’t click monthly option
Response from developer
Someone's reading — and that sounds like a bug on our end. Could you email collect@ferrixlabs.com with your iPhone model and iOS version? We'll get it fixed. Make sure you're on the latest app version in the meantime. Sorry for the hassle. — The Collect Team
money grab
Response from developer
We hear you — the paywall comes early. Collect is a paid service by design: the subscription funds daily settlement research and matching, and we never take a cut of your payouts (those go 100% to you from the official administrators). If that trade isn't for you, fair enough. collect@ferrixlabs.com for anything. — The Collect Team
No UK settlements
Response from developer
You're right, and we're sorry — Collect currently covers US, Canada and Australia settlements, and we don't yet support the UK. You shouldn't pay for something you can't use: request a refund from Apple at reportaproblem.apple.com (Apple handles all App Store billing), and email collect@ferrixlabs.com if you hit any trouble — we'll help. — The Collect Team
No thanks
Response from developer
Fair feedback — and we acted on it: email/password sign-in is now in the app, no Google or Apple account required. On the money side, Apple handles App Store refunds at reportaproblem.apple.com, and collect@ferrixlabs.com can check your subscription status any time. — The Collect Team
For me
Response from developer
Thanks for giving it a real shot. If anything's confusing while you get set up, collect@ferrixlabs.com reaches a human. Hope the app finds you money. — The Collect Team
