Access exclusive dining, accommodation, and spa benefits at over 350 Marriott International hotels across Asia Pacific. Enjoy discounts, personalized offers, and unique experiences with easy membership enrollment and management.
What We Love
- 👍 Good value for money membership
- 👍 Excellent hospitality and staff
- 👍 Delicious food and dining experiences
- 👍 Nice views and pleasant stays
- 👍 Convenient app for browsing offers
- 👍 Widely accepted benefits across properties
- 👍 Smooth check-in process
- 👍 Clean and well-designed rooms
- 👍 Good for frequent travelers and diners
- 👍 Membership offers significant savings
- 👍 Overall fantastic experiences reported
Room to Improve
- 🐛 App functionality issues
- 🐛 Difficulty redeeming membership benefits
- 🐛 Poor customer service responsiveness
- 🐛 Confusing app benefits and certificates
- 🐛 Arrogant customer support staff
- 🐛 Properties not honoring vouchers
- 🐛 Membership not recognized by app
- 🐛 Long wait times for booking confirmations
- 🐛 Buffet spread has shrunk
- 🐛 Exorbitant prices for low value
- 🐛 App is often broken after updates
- 🐛 Difficulty booking rooms with discounts
- 🐛 Unfriendly and unhelpful customer service
- 🐛 Robotic and unhelpful associates
- 🐛 OTP issues and password setup problems
- 🐛 App does not open at all
- 🐛 Redemption process is horrendous
- 🐛 Manipulative customer care service
- 🐛 Properties treat members as unwanted guests
- 🐛 Inability to use free stay vouchers
- 🐛 Certificates expire without extension options
- 🐛 Properties are clueless about bookings
- 🐛 Excuses to avoid discounts
- 🐛 Ill-trained and inaccurate customer service
- 🐛 App is slow to load
- 🐛 South Asia app has many bugs
- 🐛 Can't even activate membership
- 🐛 Customer care is hard to get through
- 🐛 Membership is of no use
- 🐛 Discounted rates often unavailable
- 🐛 Online properties not available with discounts
- 🐛 App functionality is very poor
- 🐛 Annoying to set preferred city/hotel