always logs me out and has trouble logging me back in
see above
Love it
I just got into audiobook lately, and realized I could just borrow from SFPL. I happily discovered you guys have almost every single audiobook available for borrow and all accessible on an app, and they are all free. I so appreciate the level of resource SFPL could provide to the public!
403 forbidden message
Every time I click a link or a book i have in my save for later category, get an error message. It worked fine yesterday but today it's not letting me search or click links.
Neglected and ugly
This needs to be treated with more respect. Even if it worked on an iPhone 6/7/8/X/XS it would need a ton of fixing to get rid of the awful design and bad development. Rewrite this.
Needs notifications
I’m surprised that this app doesn’t have a notifications feature. You have to still rely on email to find out if a hold is now available or when a book is due.
Otherwise it’s a good app, has all the basic features so I no longer have to go to the website to search and request books.
Otherwise it’s a good app, has all the basic features so I no longer have to go to the website to search and request books.
Logged out
Great app, but when I didn’t use it for three weeks I got logged out, and I put the right info and I couldn’t get logged back in. Please fix this!
Multiple accounts missing
I used to like this app a lot. It did all the things I wanted it to do for managing our family library accounts. That used to include being able to switch easily between my kid’s library account and my personal account conveniently within the app. At some point an update removed the ability to have multiple accounts. Now, I can have multiple cards, but there is no way to label whose is whose, and all the holds show under my name, and no matter which card I select, the borrowing history is on my account. This makes for very messy library borrowing management between what my kid borrows and what is for me. Please bring back multiple accounts within the app. (The log in, and log out process to change accounts is very inconvenient.)
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New message alert shows up each log in
Every time I log into the app, there’s a notification listed. The notification is to alert me to download the latest version of the app (which I already have). The alert used to say that it was from years ago (before I ever had the app) but now it says it’s from an hour ago. There is still no updated app and this same alert comes up every time I log in. The notification indicator goes away after I check it, but it’s back again each time I open the app again. Also, the digital books I’ve read or listened to don’t show up in the history (and no physical books do either) even though I have the setting set so that it should be showing up. Lastly, I can’t request books through link+ without going to the website.
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It works well enough
It get the job done to find books and place them on hold, but when I try and add some books to my completed area it sometimes doesn’t work on some books. But over all it’s a good app, but I would love a tab that gives you a genres.
Library Card in Wallet
It will be great if you could make the library card compatible with Apple Wallet.
Thank you!
Thank you!
Last update made the app unusable.
The last update was the worst thing ever.The only thing good about the last update was that they made the app look more modern. However what they gained in substance they lost in useability. The app now legs when changing from menu to menu. When I login, it does not save the login and has asked me for my card number again and again. The worst thing is that it can’t even do the most basic of searches now. I tried to search for the title “To Kill a Mocking Bird,”And no matter what I did, the title just would not show up.Stop focusing on updating the looks and please bring back the functionality of the app.
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Poor UI Design
TL;DR: all style, no substance.
CSS styling for text and line spacing is all over the place: the “view all” text is too close to the subtitle beneath; the larger text line spacing is too wide, ie “Available from your For Later shelf”, etc.
If book does not have thumbnail, title text should be smaller and not bold so that more of the title can be seen — closer to the author text style and size. Also, there is no consistency of placement of title text in the generic grey thumbnail — padding is 1em, 0.5em? Minimize padding to increase character count for titles and assign style class consistently. Really sloppy styling.
As for lists, such as “New Books (View all)” would be nice to have alpha sorting in filters, and a wider range of page numbering at bottom of list (a sequence of pages, not just one, so that page jumps can be made).
Agree that dark mode would be improvement. I’m guessing there was no user testing on this version.
CSS styling for text and line spacing is all over the place: the “view all” text is too close to the subtitle beneath; the larger text line spacing is too wide, ie “Available from your For Later shelf”, etc.
If book does not have thumbnail, title text should be smaller and not bold so that more of the title can be seen — closer to the author text style and size. Also, there is no consistency of placement of title text in the generic grey thumbnail — padding is 1em, 0.5em? Minimize padding to increase character count for titles and assign style class consistently. Really sloppy styling.
As for lists, such as “New Books (View all)” would be nice to have alpha sorting in filters, and a wider range of page numbering at bottom of list (a sequence of pages, not just one, so that page jumps can be made).
Agree that dark mode would be improvement. I’m guessing there was no user testing on this version.
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Great app after the new update
After this new update the app looks so much better. Before I would just go to the website instead of the app because of the design and slowness. All it’s missing now is a dark mode but still 5/5
Please update for newer devices
Hasn’t been updated in ages
App needs to be updated
The app's maximum screen size is not optimized for the iPhone Xs Max.
Works fairly well
Low ratings appear to be quite old when back then perhaps the app was half-baked. It is easy to use, uncluttered unlike the SFPL website, does what I need, and I hope they keep small and simple. Minus one star as the most recent update was a year ago. Who knows when Bibliocommons last did a tuneup. (Review Mar2020)
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Okay, but needs dark mode!
Please support dark mode!
Amazing App
So happy to live in a place that has a free library system that has their own app! I appreciate you SFPLS!!!! Thank you for dedicating your lives to making information available to the public.
Cuts off too much!
You mean to say that if you’re using Safari and this at the same time, this app cuts off? That’s annoying and inconvenient!
Doesn’t fit big iPhone screens
I really want to use this app but I can’t because the app doesn’t fit my iPhone screen properly. The app gets blown up and so does the keyboard and app content. So I will just use the San Francisco Public library website until this issue is fixed.
