SG Buses User Reviews

Customer Experience

Positive experience43.4% of reviews
Neutral12.3% of reviews
Negative experience44.3% of reviews

~ Based on 212 written reviews from the US App Store.

What users say

Is SG Buses Safe?

SG Buses - Bus Arrival Times appears mostly safe based on user ratings. AppsHunter Safety Score for SG Buses is 75/100.

This assessment is based on 40 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.0% of ratings point to a safe experience
5.0% of ratings suggest some concerns
25.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for SG Buses.

Is SG Buses Legit?

SG Buses - Bus Arrival Times appears to be a legitimate app. AppsHunter Legitimacy Score for SG Buses is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why such long ads?

You take all the trouble to make such a good application which is so useful especially when trying to figure out where a bus might be or its route instead of just figuring out the bus that is coming to the bus stop near you! But the moment we open the app there will be some stupid ad which nobody sees that goes on for almost a minute or two!!
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Not accurate time

First i went down the usual time i always do, which always when i just reach the bus stop and the bus will just perfect time come to me. Suddenly today i also went down at usual minute i always, it was 4 min, just went down the lift it dropped to 1 min. Do i live at the marinabay sands? even marinabay sands is not that high. Second is where im already late and waited for the ‘5 minute’ bus, after 5 min it says 2 min. I also waited, suddenly it went back to 4 minute. Please do something.
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Ads are very disruptive

Have been using the app for any years, but the recent updates that made ads compulsory to watch made user experience a lot worse than what it used to be. No one has the time to watch ads when they are rushing for time…and it is impossible to close the ads since we keep getting redirected to Lazada or other associated apps..please change this…
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Showing daily ads for Lazada

Pushing a full page ad at a user when they need a quick check to see their bus arrival time is not only inconsiderate. But showing full page ads for solely one company, Lazada, is highly biased towards them. User should be able to opt out of seeing their ads, even though Lazada changes their ad contents weekly. Bear in mind you are an utility app serving the public, not Lazada, so stop acting like you are owned by them. Besides, cluttering a daily used app is not going to win Lazada more customers. It is just going to make them a nuisance.
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False information provided by SG Buses

Every time I use this app, without fail I’d be disappointed. The amount of times I’ve been late due to the inaccurate timing of the buses arrival timing shown is ridiculous. The amount of times I’ve stood at the bus stops waiting ridiculous amount of time which then lead to me sweating is simply unacceptable. If u can’t get the timing right then put your app up!! No apologies, no compensations, no nothing and carried on as if there’s nothing for making us users late and some even fired from their jobs because of your app lying to its users about the accurate timings of the arrival of buses. I personally received 2 warning letters due to lateness just because this app not being able to provide me the proper and promised information needed. This is just ridiculous and unacceptable
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Too many advertisements

Far too long advertisement. Very annoying. Have deleted and found a better one

Timings

The app should not allow ads to take so long to load as many need the info to catch the bus. Nowadays I am not sure who is responsible but 34min timings are becoming the norm but buses are arriving way ahead. I think the app needs to be updated to run at correct timngs. If the buses are seriously taking 34 mins then the transport authorities should really amen their 1960’s timing. Have been using this app for a longtime. But it’s becoming a hindrance to use
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Pls remove the in app advertisement

This was my favorite bus app, but after recent app updates, there is more and more advertisements, which really impact my use experience. While I’m urgently want to check if a bus coming or not a lot advertisement pops out, it’s really very frustrated now with it.

Advertisement is annoying.

This feature is good but when I’m in a rush to see the bus arrival time, the advertisement will pop up and you can not see the bus arrival time on time. This put me off to continue to use the app. You can see that this app developers didn’t think about user at all.

Useless

Bus timing from arriving suddenly become 16 mins , other bus is not available , what bus do I take

子連れ旅行者に

日本からの子連れ旅行者で、地下鉄はエレベーター・エスカレーターが多く、専らバス移動するために使用しました。車内放送がないシンガポールのバスにおいて、このアプリは降車ポイントを間違え防止に必須です。

Helped with setting expectation

I have been using this app for a while now and love it.

The arrival time is at least 95% accurate of the time and that s enough for me. Even if the bus didn’t show up on the dot, it is at most 5 minutes behind.

It gave me a lot of appreciation to the bus drivers who have to keep their tight schedules while at the same time, keep the passengers safe.
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Good app

Ive been using this app since 2015. It’s reliable and user friendly. Only issue came when I switched back to iPhone this month. I cant seem to find a way to add a Bus stop bookmark. Can only add bus bookmarks. Hope they can fix this

ADS!?

What is this! Why is there ads, I am trying to catch the bus and see how much I time I have left but NO, there is an ad. I have missed many buses due to this and it is very annoying. I know many other people who would like there to be no more ads. Please.

Impossible to close Ads

I get it. The app needs to make money. But the interface for Ads is terrible making the app unusable without having to close it and open it again. The core purpose of the app is null once an Ad pops up.

this app caused me to be late for school

no cos if i could give 0 stars i would cos what the hell i was gna take 88a to sch as it’s usually lesser people than 88. so when i went down the house they told me 8 mins ok?? DEN I WAIYED FOR 10 mins the timer was at 2Mins. take note it’s alrdy 8.30 and class starts at 9 so i take the benefit of doubt and waited even though a super crowded 88 bus arrived. ok anyways another 10 mins has passed and they told me there’s NO MORE SERVJCE ????? What the hell LOL. i was literally like Late.
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Jurong West St 6x buses arrival time still quite accurate

I have seen negatives reviews on inaccuracy of arrival time. So far, personally it works alright for me. But the ads, I do agree can be annoying. But overall, give & take, still good for daily use. Thank you.

No longer reliable

This was my go-to app before, but based on personal experience, it’s become less reliable over the years. I take bus 16 and and here are two (of many) separate occasions where the ETA was not accurate:
1. ETA shows 9 mins but it arrives 20 mins later
2. ETA shows 20 mins but it arrives 3 mins later
I’m already on the lookout for another app
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Not that good

It states ‘arrive’ then later ‘1 min’, it kept switching between this two words. In the end, 10 minutes had past. I could have took another route but I was determined that the bus would arrive anytime.

Next, the ads always appear at the wrong time. When I am in a hurry, and check the bus arrival, the ads appeared and wasted my time.
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Ads are so intrusive.

Loved this app until they added full screen takeover ads that often don’t even have a way of closing them. Happens right as you are looking for a bus arrival time etc.

As soon you the ad appears I swipe the app closed and reopen. Terrible experience