SG Home User Reviews

Top reviews

Don’t do it

This company should have a conscious and stop selling garbage items. Their developers are in over their heads and can’t put together a working app. I wrote code for programs 15 years ago and it’s now (obviously) obsolete- this app is the same. You’re paying $300+ for a service they don’t provide. You get a $5 clock.
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app crashes with new iOS on iPhone

Program was working normally now crashes with new iOS on iPhone you guys need new update its not installing create new app please

App won’t work on updated Apple iPhone

I’ve called multiple times and each time they say the App will be updated. I’ve heard several different dates. The last one was the week after Christmas. Worked great until iPhones have to be upgraded. They aren’t keeping up with Apple IOS versions. Bummer.

Horrible

Don’t waste you time on buying anything from SGHome. The products work at first then they don’t. They never update their apps to go along with phone updates. Horrible. I’m buying from another business

A trash

I tried to sign up with no result it is like a virus stealing emails names and passwords the people says it is great blablablas are same people for app
The number never worked how come to wait for answer and for emails same

No support

Purchased an SG unit early in December 2019. Can not use it with IOS until app is updated. So I paid $300.00 for a $7.00 clock. Waiting for app to update.

Unable to setup an account

Tech support is very poor. Downloaded app and put in email and password and there is no button to move forward. There is a problem with the app. Needs bugs cleared out

Sign up

Not working . Cannot sign up .

Need help

App continually crashes while viewing camera, other then that it works good.

App works, Notifications work!

I am not sure why others are having issues, probably network based or perhaps it’s their phone but the app works great. I record to the cloud which is convenient and the app alerts me to motion. The covert camera is great, no one ever knows it’s there.

Support is also great

Alerts

Seller wouldn't allow last review.. there are no working push notifications for this app. Support for this app is horrible. Can only be contacted via email. Rec'd email that the notifications have been updated but still don't work

Response from developer

Sorry if you are having problems with the app, you can absolutely call 800-590-4272 for technical support.