Couldn’t get pass the title screen
Response from developer
Hi Unfortunately, Sorry to hear you're having problems with the app. It shouldn't be stuck on the title screen. It's probably just waiting for you to tap the screen to go in. If you made it to the screen that shows all the different stories, just tap one of them to play that game. Hope that helps, but email us at support@lostseraph.com if you have any technical issues. As far as the pay scheme, it's all in the app description on the app store. The first chapter of every story is free. It's all the second chapters or later that are in-app purchases. That gives you the chance to try out any story for free, and then just pay for the ones you like after. With each of the chapters (not just the first) being 2-3x times as long as other stories out there, it made the most sense for us to do it that way, since we don't use ANY ads, energy systems, gems, keys, paid choices, etc. etc. We lump everything into that one in-app purchase for the chapter. We also offer a subscription that includes every story and every chapter. Hope that helps clear that up and thanks for trying the game out!
False Ads
Response from developer
Hi The-Annoyed, thank you for your feedback. We want to clarify that our advertisements state we have 'no gems, no ads, and no locked choices' within our stories, which is 100% true-once you are playing a chapter, you will never be interrupted by ads or forced to pay to make the choice you actually want. We do explicitly state at the beginning of our App Store description that the first chapters are free, with options to purchase the rest. We'd also like to mention that all of the chapters we've released are 2-3x the industry standard in length, meaning you get a lot more content than usual and our test results showed an average of much longer - roughly 10-30 min depending on how fast you read. We're sorry for any misunderstandings and hope you enjoy the game moving forward!
Greedy games
Response from developer
Hi Disappointing_100, thank you for checking out our app. We want to clear up a quick misunderstanding: we don't feature 'three free demos.' Our app is an omnibus platform that currently features 13 entirely different interactive stories-and the first chapter of every single story is completely free to read. We actually release new content every single week! For example, we have new chapters dropping this coming Tuesday and Friday, with a brand-new story arriving right around the corner (which will also have the first chapter entirely free). If you find a story you love and want to read further, you can purchase chapters or subscribe to access our constantly growing library. We hope you'll check out the rest of our collection!
Mrs
Trash paywall
Response from developer
Hi Leel0w, thanks for the feedback. You can play through the first chapter of every story for free without needing to pay for choices or in-game currency or anything. That's why we decided to make the subsequent chapters an in-app purchase, to better support that. We also wanted to make our chapters 3x longer than what we were seeing on the market to try and make it as cost-friendly as possible for our users. So if you were able to finish one of our chapters that quickly, that means you're finishing other interactive story game chapters in 24 seconds?! That's crazy fast. XD. Thanks again for the feedback.
False advertising
Response from developer
Hi Tisha! Thanks for the feedback. We actually kind've agree with you. Our marketing team ended up being way better with animation than we'd originally thought. For us, it's all about the stories and not so much about the graphics. We wanted to make each chapter two or three times as long as what was out there AND let everyone try it out for free, with no ads, gems, energy, paid choices, etc. etc. Then, only pay for what you want. Thanks again.
More Like a Free Demo
Response from developer
Hi JaedenBob, Thanks for the feedback. We state in the description that you start with free chapters. We'll update that to be more clear though. The reason for making each additional chapter an in-app purchase was because we didn't want to include anything like ads, gems, energy systems, keys, premium choices, etc. We wanted to make it as cost-friendly for users as possible. If you have any technical difficulties, please contact us at support@lostseraph.com with specifics. Thanks again for trying the game out.
Doesn’t even work
Response from developer
Hi Dellychoice08, Can you please give us more information about what isn't working for you? Contact us at support@lostseraph.com so we can get that fixed. Thank you!
