Shah's Halal User Reviews

Shah's Halal
Shah's Halal
Shah's Halal Franchising Inc

Top reviews

Same as others shared

Horrible app! Nothing works on it. Cannot order pick up, cannot contact support. Cannot get credit for points.

Orders not received by restaurant

I tried to order via the app on two separate occasions (Feb 2026 & Jun 2026). Each time I got an error that the order was not placed but when I looked at my order history, I could see the order that I placed. One the first occasion I arrived at the restaurant and the associate said that they did not see an order for me. I called the restaurant on the second occasion and they confirmed that they had not received any order from me.

Also, I could not customize the sauce options. I had to leave notes regarding the sauces, which were never seen because the restaurant did not receive my order.
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Unfortunately useless (UPDATED)

Update May 2026: the QR code is now accepted at the mentioned store.

I made my account seeing that you can scan a QR code to apply the reward points for in-person orders. When I showed them my QR code they tried to get it to work but their system for scanning the QR code was "not activated".

Horrible in all aspects

They will not get back to your emails. App was designed by amateurs.

Needs fixed

locations won’t show up, can’t order

Horrible app

Horrible app. Reward points disappeared. I trying to contact support via app. After I wrote my concern you can’t submit it. The button to submit just won’t work. Trying restating the app still noting.
Tried to place order via app it says credit card invalid. Tried a different credit card still same issue.
I have never seen that many issues ever with an app.
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Too hard to order

It’s 2026. Time to enable Apple Pay.

This app is sad but atleast they have good food

How do you even use this

Two stars seemed harsh but I was wrong

This app sucks. Can't even search for the actual store location a mile away let alone my home address. App is literally unusable as you're required to select a location before ordering.

How it's been operating in this state for this long is beyond me, but y'all need to get on it.

App Doesn’t Work

Shah’s, let me design your app and fix it. I’ll do it for a good price. This app doesn’t work is probably costing you $$$$$$$$$$

Doesn’t work

App won’t allow me to find the restaurant even when I’m at the restaurant, I have no way to place online orders and there’s no way to add points to my account from purchases made. Very disappointing because I love their food.

Unfortunately useless

I made my account seeing that you can scan a QR code to apply the reward points for in-person orders. When I showed them my QR code they tried to get it to work but their system for scanning the QR code was "not activated".

Food good, App WORTHLESS

Don’t waste your time downloading this app. It doesn’t work to create a profile for user - address function repeatedly failed. Deleted app!

Cannot process payment

Won’t process payments

Unable to create account

Location function which is required to sign up isn’t working!

Can not log in

Can not log into app

Sign up is broken

The app will not allow me to enter my address so I can’t sign up for an account in the app. I hope it will be fixed soon

Can’t Create an account

Doesn’t find address.

App issues

Cannot add more than one chicken and rice dish with personal modifications. App support function for contact does not work

Cant login

Wanted to buy but cant login