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S'hail

S'hail

by Roads & Transport Authority

61 ratings
187 reviews
🗺️ Navigation
Free

Details

  • Released
  • Updated

Features

Background Location Access

Developer

Roads & Transport Authority
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About

Navigate Dubai with ease using this comprehensive travel planner. Discover optimal public transport routes, including buses, metro, marine, and taxis. Plan your journeys, top up your nol card, and explore the city efficiently.

✓Public transport route planner
✓Multiple transport modes
✓Real-time departure times
✓Nol card top-up
✓Guest and registered user options
✓Route cost and time comparison
Show original description

What's New in S'hail

7.0.27

September 30, 2026

We’ve updated S’hail to make your travel experience smarter and smoother, as below: - nol QR Tickets: Purchase a QR ticket for a single trip or Daily Pass and scan to travel on Metro, Tram, & Buses. - Accessibility in Trip Planning: Enable ‘POD accessible’ in Preferences to view public transport routes featuring accessibility facilities. - Performance & Stability: General performance improvements and minor bug fixes. Update S’hail now and enjoy a smarter, smoother way to travel around Dubai!

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User reviews

Most RecentHighest RatedLowest Rated

Sohail

My first try and I love how easy the ride was 😌
Mardie64Mardie64

Very bad experience with top up nol

I topped up online and charged. After few days when I was trying to catch the bus it showed empty balance and made me delay at top up counter due to no staff. I had to run deadly to catch the bus due to this delay
UserffffdUserffffd

Poorly designed

Does not scan the card . And even after adding the card manually it does not show
sidd1502sidd1502

Unreliable

Unreliable app, doesn’t update on the bus delays and all buses that is mentioned was never on time! Especially in Abu Hail area! Areas that is not accessible to any metro is never smooth at all miserable waiting for buses that was not even there at all!
𝘔𝘢𝘳𝘺𝘔𝘢𝘳𝘺

Earbuds

I forgot my earbuds in hala texi
Ahmad matloobAhmad matloob
See 182 more reviews

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FAQ

What does the S'hail app do?

S'hail is a comprehensive travel companion for navigating Dubai. It helps users find the best public transport routes, compare journey times and costs, and provides real-time departure information for various modes of transport.

What public transport options does S'hail support?

The app supports a wide range of public transport options in Dubai, including Buses, Marine (ferries), Metro, Tram, Taxis, e-hailing services, and cycling routes.

Can I use S'hail without an account?

Yes, you can use S'hail as a guest user. However, creating or logging into an RTA account is recommended to access all of the app's features and benefits.

How can I pay for my journeys with S'hail?

S'hail allows you to top up your nol card directly within the app, which is essential for using most public transport in Dubai. This makes paying for your journeys quick and convenient.

Is S'hail available on all devices?

While the description doesn't explicitly state compatibility, mobile applications like S'hail are typically designed for both iOS and Android operating systems. Users can usually find it on their respective app stores.