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Shane's Rib Shack

Shane's Rib Shack

Order, Earn. Redeem Rewards.

9.7K ratings
114 reviews
🌟 Lifestyle
🍔 Food & Drink

Archived App (Last seen on 1 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 23, 2020
  • May 1, 2025

Features

Developer

Shanes Rib Shack LLC
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Shane's Rib Shack screenshot #1 for iPhone
Shane's Rib Shack screenshot #2 for iPhone
Shane's Rib Shack screenshot #3 for iPhone
Shane's Rib Shack screenshot #4 for iPhone
📌Ready
Reviews summary↘︎
⭐114
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app allows users to order food, earn loyalty points with every purchase, and redeem those points for rewards. It also provides exclusive offers and allows for mobile ordering with saved preferences and payment information.

✓Earn loyalty points on purchases
✓Redeem points for rewards
✓Exclusive member offers
✓Mobile ordering and customization
✓Save favorite orders and payment info
✓Find nearby locations and hours
Show original description

What users say

Summarized from real user reviews of Shane's Rib Shack. Based on 9.7K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🤩Amazing customer service
  • 👍Wonderful dining experience
  • 🤗Friendly and attentive staff
  • 😋Delicious food
  • 🙌Excellent rewards program

Negative things

  • 🙁Inconsistent food quality
  • 🤔Unreliable online ordering
  • 😕Outdated or uncomfortable seating
  • 😒Rude or indifferent staff
See all reviews

What's New in Shane's Rib Shack

3.7.2

May 1, 2025

General performance improvements and bug fixes to keep things running smoothly.

User reviews

Most RecentHighest RatedLowest Rated

Board Meetings

Been ordering half chicken plates from Shane’s for several years for board meetings call today to get 11 plates. They said I would need to call a couple days ahead of time. Oh well I’ll find somewhere else to buy chicken.
Buuba DBuuba D

Mmmm ribs

Shane’s baby backwards are some of the best stuff that I’ve ever tried. These are delicious. Five stars.
Johnny GaijinJohnny Gaijin

Not helpful at all

I can order my food but not let them know when they messed things up. I can’t give feedback. I can not contact them in anyway and their website has a flaw and it won’t go through either.
PrettyjulsPrettyjuls

Points lost

Points on old app didn’t carry over. Lost points. Done with Shane’s.
somewhereinga2somewhereinga2

New App

I am not a fan of the new app. The previous app was much better as to user interface, rewards, coupons, specials, and everything. We’ve not purchased Shane since the new app released.
ScooterreviewScooterreview
See 109 more reviews

User experience

🐞

Reported Bugs

3 issues

Login issues with app

Bug

Incorrect order fulfillment

Bug

Unreliable payment processing

Bug
✨

Requested Features

4 requests

Ability to customize orders

Feature

Improved rewards program

Feature

Better online/mobile ordering experience

Feature

More vegan/vegetarian options

Feature

FAQ

What does the Shane's Rib Shack app do?

The app allows you to order food, earn loyalty points with every dollar spent, and redeem those points for your favorite menu items. You can also find nearby locations, view store hours, and receive exclusive offers as a rewards member.

How do I earn and redeem rewards?

You earn 10 points for every $1 spent. Points are automatically earned when logged into your account for app orders, or by providing your phone number at the register for in-store orders. You can redeem your accumulated points for rewards of your choice at any time, either in the app or in-store.

Is the app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned in the description, indicating a free service for customers.

Can I order food for pickup?

Yes, the app features mobile ordering where you can select your pick-up preference. You can also customize and save your favorite orders and secure your payment information for faster reordering.

How do I find a Shane's Rib Shack location?

The app includes a 'Find a Shack' feature that allows you to locate the nearest restaurant. You can get directions, view store hours, and place an order directly through the app for that location.