App has stopped working without reinstallation
Update 5/30/2025: I saw that the version was updated again, so I tried it, and it still brings up the logo and then dies straight out to the iPhone home screen. Why is there no way to give zero stars?
Update 5/28/2025: install the new version. It couldn’t find my old login, so I created a new login. I was able to run the app just long enough to update the clock on my raptor Pro. And then it died. I tried to start the app again and it simply canceled out back to the iPhone main screen. Whatever Shanren think was fixed, they are wrong. The problem is that the app is really the easiest way to control the computer, especially when it comes to resetting the clock. So having to uninstall and reinstall the app every single time I want to use it is not at all convenient. ===================== Once upon a time, I was very happy with my raptor Pro and the interface with my iOS version of their controlling app. I started having problems a couple of updates ago, and at this point the program works at most once, then attempting to open it up simply shut down again and I have to delete the app and reinstall it to get anything working. This makes it a lot harder to control the settings on my raptor.
Update 5/28/2025: install the new version. It couldn’t find my old login, so I created a new login. I was able to run the app just long enough to update the clock on my raptor Pro. And then it died. I tried to start the app again and it simply canceled out back to the iPhone main screen. Whatever Shanren think was fixed, they are wrong. The problem is that the app is really the easiest way to control the computer, especially when it comes to resetting the clock. So having to uninstall and reinstall the app every single time I want to use it is not at all convenient. ===================== Once upon a time, I was very happy with my raptor Pro and the interface with my iOS version of their controlling app. I started having problems a couple of updates ago, and at this point the program works at most once, then attempting to open it up simply shut down again and I have to delete the app and reinstall it to get anything working. This makes it a lot harder to control the settings on my raptor.
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App has stopped working without reinstallation
Update 5/28/2025: install the new version. It couldn’t find my old login, so I created a new login. I was able to run the app just long enough to update the clock on my raptor Pro. And then it died. I tried to start the app again and it simply canceled out back to the iPhone main screen. Whatever Shanren think was fixed, they are wrong. The problem is that the app is really the easiest way to control the computer, especially when it comes to resetting the clock. So having to uninstall and reinstall the app every single time I want to use it is not at all convenient.
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Once upon a time, I was very happy with my raptor Pro and the interface with my iOS version of their controlling app. I started having problems a couple of updates ago, and at this point the program works at most once, then attempting to open it up simply shut down again and I have to delete the app and reinstall it to get anything working. This makes it a lot harder to control the settings on my raptor.
=====================
Once upon a time, I was very happy with my raptor Pro and the interface with my iOS version of their controlling app. I started having problems a couple of updates ago, and at this point the program works at most once, then attempting to open it up simply shut down again and I have to delete the app and reinstall it to get anything working. This makes it a lot harder to control the settings on my raptor.
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Good apps, but needs improvement
It’s a good apps, but definitely needs some improvements. Somehow after you upload to Strava, apps is stuck on uploading.. you need to close app to upload another one.. Please fix.
App has stopped working without reinstallation
Once upon a time, I was very happy with my raptor Pro and the interface with my iOS version of their controlling app. I started having problems a couple of updates ago, and at this point the program works at most once, then attempting to open it up simply shut down again and I have to delete the app and reinstall it to get anything working. This makes it a lot harder to control the settings on my raptor.
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Discovery Pro
Units disconnect everything time, must to pair again and again
Good apps, but need to update the replay to miles instead of kilometers,, or selectable
Good apps
Satisfied to use
The latest version shows total miles since first use, and weekly miles. This is a great improvement.
Very good
The app used to crash once or twice per week, VERY annoying. Last few months it has been rock solid. No more lost data. It is very good at what it does. Thank you, Shanren! 18 months later, still rock solid.
Won’t connect
Can’t even get it to connect my devices.
Too short ??
How long is a training session. 30 minutes too short to save. What a joke
Inaccurate AF
I run the same route every morning and have yet to get a consistent number. When I review the route it has me as running through back yards and across houses.
Waypoints
Waypoints should really be introduced in the navigation feature. It would make for a more enjoyable ride and give you the option to plan a specific route.
Beat 20 works well, but can’t pair with Nike Run Club
The heart rate monitor itself works great! I can pair it with the Shanren Sport app no problem. Can also pair to Nike Run Club, but not at the same time.
Needs improvement
Has a lot of potential. Heart rate monitoring is inaccurate compared to other apps/monitors. A typical hour workout has been 600-800 calories for the years, for me. This app calculates calorie burn to be 200-300 per hour. Should be easy to fix and needs to be noticed in the next app update.
Update on my previous review
I’m amending my review in the only way that the apple App Store seems to allow. The company was responsive to my feedback and pushed out an app update that fixed the previous problem. I only ended up losing one workout sessions worth of data, which while a bummer is at least tolerable since the company seems pretty intent on making things work. I’m only keeping it from being a 5 star product because the app still seems to lack some polish overall.
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Crashes
You can’t even change the heart rate age without the app crashing!
HRM Only
I only have the heart rate monitor not any of their other devices. At first there were many bugs. Customer Service through Facebook Messenger was very responsive and listened to my problems. They are still developing the product. Once all my problems were fixed, they refunded my purchase since I had helped them. What are great group of people, they listen!
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Great Product
I’ve had the Beat 20 for about a week and I love it, haven’t discovered all the features but it was easy to sync to my Apple Watch and seems flawless when running and hiking I’ll probably add that 5th star when I’ve used it more
Worthless
I’ve installed and deleted and reinstalled and it just keeps crashing. Can’t even complete my setup. Don’t waste your time with worthless app. Horrible.
Continues to crash
This app crash multiple times especially when I tried to enter your age. Sending the heart rate monitor back.
