Syncing Issues
App has not been able to sync activities for three days. Tried many troubleshooting attempts (updates, disconnecting, deleting, restarting, etc). Community is also having difficulties evidenced by OneLap Community on Facebook. These things happen, but there is no way to contact onelap as their email address listed on website returns all emails and no other forms of contact are listed. Support can def be improved.
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It works when it works
The app wouldn’t connect or upload data to Strava by itself, unless you open the onelapfit app, wait for it to synchronize with the magene cycling computer and in about 5 min or so it uploads it to Strava. Then you have to open Strava and fix it because it uploads it with a date as a title.
It works when it wants to work, it does the job but the app and its servers needs a lot of work. It’s annoying.
Right now it won’t upload anything, it has an error code saying “request failed-please try again-1011”, it’s been like that for about 2 hours, and there is no support whatsoever to fix it or to know what to do.
It works when it wants to work, it does the job but the app and its servers needs a lot of work. It’s annoying.
Right now it won’t upload anything, it has an error code saying “request failed-please try again-1011”, it’s been like that for about 2 hours, and there is no support whatsoever to fix it or to know what to do.
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Stopped working and support email invalid
Things had been going well for a while, but now a couple months after buying a C606 my ride today wouldn’t upload to the app and I got repeated error messages. So I went to email their support address on the site and it is coming back as an invalid email address. Bummer.
Pretty useless
Route creation is terrible and the map doesn’t work properly like it said it should!
Waste!
Waste!
Up to date and functional
I haven’t experienced what the other reviewers are talking about. The interface is super understandable and quick to connect with your bike computer. Loading up the app with gpx files to import to the computer is also super fast. So far so good! (I’m using a GEOID cc700Pro)
