Mail Order
Response from developer
Sorry your order still hasn't arrived, JoyceMurphy. We know it's disappointing to keep seeing delay updates when you're waiting for your order. For the fastest help, you can reach us anytime via "Customer Care" in My Account. We'd love to get this sorted out for you.
Lagging
Response from developer
Sorry this has been your experience, Nini602. It's disappointing to hear you're having trouble changing your password and completing your purchase. For the fastest help, you can reach us anytime via "Customer Care" in My Account.
Poor customer service
Response from developer
Hi sewsew59, sorry to hear you’re having trouble getting a response about your return, that definitely shouldn’t happen! We’d love to help get this sorted for you. Please send us a message through our website or via our social media platforms so we can look up your order details and assist you further.
My new go to bra
Response from developer
Thank you so much for your wonderful 5-star review! We're so happy to hear you're loving the support of our wireless styles and the smooth fit of our high-rise panties. Your kind words and support mean so much to us. Thank you for choosing Shapermint!
Disappointed
Response from developer
We’re truly sorry to hear about your experience. We understand how disappointing it must have been to deal with repeated shipping issues, especially after reaching out multiple times for help. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience and disappointment caused. Send us a message with your order details so we can assist and look into this further.
