Shapermint User Reviews

Customer Experience

Positive experience43.9% of reviews
Neutral11.0% of reviews
Negative experience45.1% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Is Shapermint Safe?

Shapermint appears safe based on user ratings. AppsHunter Safety Score for Shapermint is 95/100.

This assessment is based on 2,387 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 2,386 App Store ratings for Shapermint.

Is Shapermint Legit?

Shapermint is no longer available in the App Store. AppsHunter Legitimacy Score for Shapermint is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Good app but…

No size chart available

Satisfied

I have enjoyed Shapermint from the beginning. Shapermint really became useful after my breast cancer surgery. Also came in handy after the device placed on my heart . It worked for me, It was very comfortable, wore for many months. A huge relief from the discomfort of a bra. I highly recommend it after any upper body surgery big help. Thanks Shapermint have referred you to several of my friends and they enjoy as well. My only problem is redeeming my rewards, but I continue to shop and continue to refer.
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Love love loSo comfortable first. Second so comfortale. Third. Comfy and keeps me looking great!

So comfie. . Keeps me looking very good.

Popup ads

Popup ads that have cheaper prices than the ones on site

No title actually

Semi decent articles. Customer Service IS SORELY LACKING!
Can’t get them to simply send me a password reset, after 3 months!
Their, “True Kind Everyday Throw On Bralette” has been OUT OF STOCK for well over 5 months. Except in blk or beige! With EXTREME LIMITED sizes. I was told by them they were getting more in some 5+ months ago in all colors n sizes.
Shapermint needs to, “shape up” as they’re say. Because, they aren’t the only game in town w semi decent products.
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Thanks to everyone

I learned this app.
It's scam! No one customer services there. They refused to return back money return from people complained. I have read their message. Good thing I almost to order but not right their issues problem. So I decided not buy this.

Buyer Beware

Their products are great but beware of getting sucked into their membership. App has nearly no customer service except their AI bot which will send you into ridiculous circular conversations. Cancelling a membership is next to impossible. It took multiple emails and combatting bribes for points toward membership to end my subscription. Ultimately I disputed charges with CC company.
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Unauthorised subscription fee

Beware! this company is unlawfully enrolling consumers in to recurring, paid memberships without authorisation when you buy an item, and it’s very difficult to stop as they ignore your request to cancel

Returns

This is the worst company I have ever ordered. The products are good. But they don’t allow you to return anything. First I tried to change order not 5 minutes after I ordered. Then I received my order and tried to return 2 items. I have order number and filled out email and order number. They will not allow me to exchange or return.
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Awesome, love the products!

I have no complaints on any of the products. The shaper shorts and tops do come small but order one size up. Jeggings can order to normal size.

Love

I love Shapermint stuff. I did get a couple Cammies that seem to be under the original quality, but I still love Shapermint. I wish that they would come out with all of their tops and Cammies and all of their colors.

A++ products

I always get superior service and wonderful goods. Everything fits right Customer Service is great. I highly recommend them.

beware of subscription loophole!

if you buy something from here you may end up in a subscription which is not clear when you place an order I would avoid

Good

Love the way it feels

No free gift

I downloaded the App to shop from because you get free gifts and exclusive prices. At checkout, to my disappointment, when I pressed to add my free cami to the cart it would not let me. Very disappointing!

NOOO

I have to admit I thought I loved this company at first because it was my first time using any type of shaping wear. So I joined this club...well it took two months before I ever got my first shipment. And even though you give them your sizes, even though I wear I size 16 and only select size XL or 2xl on things that run small...they sent me $60 worth of stuff size 3 XL! What am I supposed to do with that? Carry my children around inside my pants with me? Oh but wait, they sent me a bra holder so: small! For my 3xl breasts! So when I go to start a return, it says order not found. I thought it was because it was in payment lingo. Well, payment hits my account and I once again start a return/exhange process and guess what??? It says all says final can't be returned. So they basically stole $70 from me...or we could say they gave me junk clothes for people who weigh 40 lbs more than I do that can't be exchange or returned. I would have better luck shopping out of the car trunks of crackheads...they're way more honest than this and that says a LOT!
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Sandra

I love everything that I’ve order. The size and fit are perfect.

Smooth control

Lovely garments everything is so comfy and true to size. I’ve bought several different garments and very happy with them all.
On the negative side is the postage fee and the annoying sticker stuck on the garment that leaves a sticky residue which is hard to remove. It could be stuck on one of the many cardboard tags instead.
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No REAL customer service AVOID like the Plague!

Easy to order, impossible to return. Shapermint provides no phone number. A consumer’s choices are to have circular conversations with their Bot or leave a message and receive a text and email stating they are looking into it. My first order was in Feb of 2024, second in March before I realized I’d be stuck paying for all items even those that do not fit, a bra that literally fell apart on its second wearing. I don’t believe in the J Lo uniform malfunction until the most comfortable of the Shapermint bras came unglued!!!

I have received multiple shipments since billing my credit card. There is no place on the website to remove your credit card so Shapermint randomly sends items and bills me. Credit card company is helping me out. I have filed a complaint with the BBB, did receive a response from Shapermint again stating they cared and would help me out. However, their help is only to direct me to their website’s Returns & Exchanges site which responded “No Order Found” just as it has done with every order since February. Do yourself a favor, avoid doing business with Shapermint.
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Bra’s ….

LOVE THEM….