Share for Luminar Neo User Reviews

What users say

Top reviews

Camera access fails

You have an issue where the app can not access the camera (even if set manually). So no way to scan QR link code - please fix!

Impossible

Download and get going is hopeless keeps asking to log in using email. I only have one it keeps going round in a loop. May be a good program but not looking like I will ever find out. Infuriating try to avoid!

Useless tool

1- transfers are frequently interrupted.
2-you cannot save the photo into your photo app.
It is a mess.

Don’t Waste Your Time

I’ve tried repeatedly to connect and immediately on scanning the QR code it says the iPhone and the computer aren’t on the same network. Life is too short for this kind of idiocy

Almost

It is a brilliant idea. Partly works. I can see my photo creation on my iPad and when I click share the whole app collapses and that’s all she wrote… As it is it is of very little use…. What a shame

Doesn’t work

Tried everything, it has never worked no matter what I try.

Potential

Doesn’t ever let me connect to my computer from
My phone it’s got potential just needs to work things out!!!

Lucky if it works

Had this app a few times now and it’s so frustrating since it works every once in a while perfectly and then suddenly just won’t connect again. Delete the app and wait a month and maybe you’ll get lucky. Very unstable and I’ve had to cancel my Luminar subscription before and I’m guessing I’ll do it again because without the app it’s a huge drag to import export for social media.
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Response from developer

I'm sorry to hear about your negative experience! We'd be grateful if you could submit a support contact form via this link: https://skylum.com/support/contact and the Support Team will get back to you shortly with troubleshooting steps.

QR code doesn’t work

It doesn’t work.

This does not work!!!! Fix it please

It will NOT connect to my Luminar on my laptop despite multiple attempts. I know I am doing this correctly. I am paying money to edit my photos and I can’t even send them to my phone!!!

Can not connect

Doesn't matter what I do, I can not connect. Im so tired. I spend too much money with you guys to have 0 solutions to ypur share app.

Can’t share or save to iPhone

I’m sending photos to my phone and I cannot easily save them to my photos apps. It should be an easy save button. Or at least an option under the share.

Response from developer

Hi! I'm sorry to hear that. When you have connected the devices and the files have been transferred, you can share it, copy it, save it as a file, or import it to your Luminar Share Library. If you need help finding these options, we're happy to assist: https://skylum.com/support/contact

Won’t connect

Can’t review a product that won’t connect and can not use.

It’s good for transferring easily

I worked it out and it’s cool and easy

Response from developer

Hello! I'm so sorry to hear that Luminar Share doesn't work for you. We are ready to help you. Please submit a contact form via this link: https://skylum.com/support/contact and Support Team will get back to you as soon as possible.

Disappointingly limited

Appears to only allow sharing 10 images at a time?

I am puzzled who the target audience for this who is dealing with 10 images at a time, especially given the apparently non existent ability to export at full size from Luminar IPad itself!

Don’t buy this

Very bad customer service. They reply rudely to people who contact their customer service

Lucky if it works

Had this app a few times now and it’s so frustrating since it works every once in a while perfectly and then suddenly just won’t connect again. Delete the app and wait a month and maybe you’ll get lucky. Very unstable and I’ve had to cancel my Luminar subscription before and I’m guessing I’ll do it again because without the app it’s a huge drag to import export for social media.
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Response from developer

I'm sorry to hear about your negative experience! We'd be grateful if you could submit a support contact form via this link: https://skylum.com/support/contact and the Support Team will get back to you shortly with troubleshooting steps.

Works great but one major flaw

Didn’t know this existed, and is a great way to get your edited masterpiece off your computer to phone really quick. But surely the most obvious option in the sharing section would be to share to your iPhone camera roll?? This is missing… unless I’m doing something wrong. I can save to “files on my iPhone” then reshare to my camera roll, but that’s a 2step process. I don’t always want to directly share to social media or email someone. Please add this feature in and it would be 5 stars.
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Unable to connect

Even though my phone is on the same Wi-Fi I cannot seem to get it to connect. It just tells me “unable to connect check to make sure your using the same Wi-Fi” but it is the same, so not sure what’s going on.

Response from developer

Hey, I'm sorry to hear that! Please submit a contact form to our Support Team via this link: https://skylum.com/support/contact, and they will assist you.

This Doesn’t work

…and the neo app needs a lot more work to be consistently viable and dependable.

I’ve lost hours of work that didn’t “save” despite following the website manual instructions.

“Customer service” is only via email with a 48 hour turnaround during weekday business hours at best.

Deleting and cancelling.
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