So many problems with this app and microwave
Have tried repeatedly to use this app because otherwise you have to use the bothersome pop-out control panel on the microwave. You spend an hour trying to get the app/microwave to connect to the WiFi, then it works for a few days and then unexpectedly says it’s not connected anymore. Trying to get it to connect/reconnect is maddening— you do the same recommended technique over and over and finally the 4th or 9th time it connects (but not for long). Even when it is connected, the app is very glitchy— just now microwave is beeping at me telling me that my food is done, but app won’t let me open the door because it says the microwave is in use. This microwave, awful connectivity and its dysfunctional app are a persistent aggravation.
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Horrible WiFi connectivity
Huge pain to pair, the oven loses wifi settings any time power goes out. Constantly have to remove and re-add appliance. Might as well not even have connectivity. All my other appliances have no issues recovering power outages and far more effective apps
Will not complete WiFi connection
Get through the process to connect to WiFi but app will not accept the password generated by the oven. Worthless.
😡
Way to hard to use
Sharp Microwave App setup
This is the worst app I have ever used for an appliance. The instructions are incomplete. The app never connects to the device ; even when it shows successful in your WiFi settings. Sometimes the app crashes while trying to connect and goes into a hung state with a blank screen.
What a scam
Failed and neglected smart home device and app. Device disconnects anytime the power goes out, pairing process is terrible, app is useless. Buy something from someone who cares about their product
Works great!
Bought the SMD2489ES drawer microwave and I love using the app to control it. Much easier scrolling through menus on the control panel. Keeps the fingerprints off too. App loaded right away, set up my account with an immediate confirmation email, and it’s worked great ever since!
The app wasn’t great before, but now….
It won’t even open. I’ve uninstalled and reinstalled. Nothing. Totally useless.
App Does Not Work
Stuck at the loading screen, app never opens
I’ve deleted the app twice and power cycled the phone, nothing works.
I’ve deleted the app twice and power cycled the phone, nothing works.
No google home or siri integration in 2023
0 stars because sharp home has not integrated with Google , making this app useless for voice commanding the microwave.
Also Wi-Fi setup is the clunkiest of any device I have ever set up.
Appalling for a $1500 microwave
Also Wi-Fi setup is the clunkiest of any device I have ever set up.
Appalling for a $1500 microwave
unable to connect. Impossible.
After connecting to wifi the app will not allow you to click the next button to move to the next screen to enter one time code. I have tried multiple times on multiple devices. Frustrating. Useless.
Can’t even create an account
App simply does not work. Tried five times to create an account, always fails.
Will not connect to WiFi
Can’t get microwave to connect to WiFi. Go through all the steps but at end it says “Connection Failed “. Does not tell what issue made it fail. Was working fine up to a few months ago. Will search web for solution or call support. However the WiFi is not critical since it’s easier to just press buttons on front panel to cook food than opening app. But the WiFi under counter model looks much nicer than the one without WiFi.
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One of the worst
The set up is the most complicated of any appliance Wi-Fi apps I’ve ever done. Well, I shouldn’t say done, because I just gave up before I finished a total waste of 30 minutes for a non-operative app got stuck at the first level because our appliance would not allow you to get to the Wi-Fi function.
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Very nice gimmick!
Microwave connects to WI-FI. Yes. And there is a super-clunky app that offers absolutely nothing useful. It does do a really good job of spamming your phone with useless messages- “microwave cooking”. “Door closed” - that you cannot control or disable from the app.
Maybe add temperature information or estimated time remaining for sensor cooking.
Maybe add temperature information or estimated time remaining for sensor cooking.
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Buggy app
The app freezes when opened.
Absolutely pointless
This app and the wifi features of this microwave are a completely pointless gimmick. It is an incredible waste of technology and resources, and is basically a glorified way for them to collect information about you and force you to create an account.
Things that would make it less pointless:
Siri integration:
“Hey Siri, open the microwave”
“Hey Siri, cook for 5 minutes” (closes the microwave, cooks)
User-created cook profiles for one-touch cooking of foods that I cook often, featured prominently on the Home Screen. Siri integration with this feature.
Integration with Shortcuts.
Home Screen widgets.
Apple Watch complications to control the microwave.
Things that would make it less pointless:
Siri integration:
“Hey Siri, open the microwave”
“Hey Siri, cook for 5 minutes” (closes the microwave, cooks)
User-created cook profiles for one-touch cooking of foods that I cook often, featured prominently on the Home Screen. Siri integration with this feature.
Integration with Shortcuts.
Home Screen widgets.
Apple Watch complications to control the microwave.
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Worst App … Not even an App
This is the worst app experience… I bought new device and to configure first the app doesn’t load and then its just a web version of app… a big company like sharp definitely can use Native App than to go for Web Apps…
App never loads, cant accept terms and conditions or do anything with this grabage app…. Can the dev team help?
If you need new dev team tell me, I own a company of developers and belive me none of our apps in market suffer from these issues…
And please we are ending 2022 and your TnC are still of 2019…. Definitely need better work at this…
Hope they fix the issues… Let users agree TnC to atleast login….
App never loads, cant accept terms and conditions or do anything with this grabage app…. Can the dev team help?
If you need new dev team tell me, I own a company of developers and belive me none of our apps in market suffer from these issues…
And please we are ending 2022 and your TnC are still of 2019…. Definitely need better work at this…
Hope they fix the issues… Let users agree TnC to atleast login….
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Dead app
Have reinstalled app and can’t get past the “Let’s Go” launch page. App is useless. To spend this much money on a drawer microwave, and for Sharp to tout the app, they should give it at least some support. Highly irritating!
Will not load
Just spins and spins “Loading” but never loads. Sharp support is pretty bad!
