would be better without the app
very inconvenient that you have to have an app to use it. to create an account, download an app, and then a second one when the first one isn’t working anymore, and then you’re logged out with a 15min lock bc you forgot your passcode… it’s a cooking app, it’s not that deep and shouldn’t be this hard. would not recommend for a commercial setting for these reasons plus the urgency to set up— which i am unfortunately stuck with for now.
Show more
Joule incompatible
I'll never forgive Breville for the time wasted trying to connect and update firmware for a Joule sous vide. After trying every troubleshooting tip under the sun, it was a problem with their app the whole time.
Can’t read recipes
Won’t even show the recipe if you don’t add the serial number of your device. When trying to add a device the app gives an error. App is totally useless
Garbage software
You can start a cook and it loses track of when you started. You have to manually set a timer in order to keep track of the cook time.
They need a log file since you can't trust the app.
They need a log file since you can't trust the app.
I LOVE MY BREVILLE
I own several Breville products; Smart Grinder Pro Conical Burr Grinder, Smart Oven Air Fryer Pro, and a Joule Turbo Sous Vide.
All of these have exceeded my expectations in performance, ease of use, and durability.
I appreciate Breville’s commitment to quality and functionality. I am a happy customer for life!
All of these have exceeded my expectations in performance, ease of use, and durability.
I appreciate Breville’s commitment to quality and functionality. I am a happy customer for life!
Show more
